Reverting to Custom Outlook 2003 Contact Form

[Neil@UK]

Somehow I have managed to create a Custom Form and when I open a Contact I
get a message that Form cannot be read and will be opened in Outlook. I
recall a message about a change to a .dot template and had trouble getting
rid of this message so I suspect I saved an unplanned Custom Form. I would be
grateful for any advice on how to revert the Contacts to the original
standard Outlook Form.

 

[Sue Mosher [MVP]]

..dot files are Word templates, generally unrelated to Outlook custom forms,
so your scenario is a little confusing.

To find out whether the items are indeed using a custom form, add the
Message Class field to any table view, then sort or group on that field to
see which contacts are using the standard form, IPM.Contact and which are
using something else. Report back what you learn, and we'll take it from
there.

 

[Neil@UK]

Dear Sue,

I have followed your suggestion and the search finds "exactly all" the
Contacts in the Folder.

I hope this helps with the "diagnosis"?

Yours sincerely,

Neil.

 

[Neil@UK]

Dear Sue,

I think my last reply below may have been "lost in the system". Please may
you comment further?

Yours sincerely,

Neil.