RFT-DCA Document conversion

M

Mark N

I cannot seem to get WORD to either convert / open a RFT-DCA type document. The Knowledge Base article 212265 indicates we should be able to import these types of documents after installing the Office converter pack. We have downloaded the latest version but these documents do not convert correctly. The article indicates we should have a 'Rftdac32.cnv' file; but this file does not seem to be downloading with the Office Converter Pack. Does anyone else have a solution?
 

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