Routing Word Document in Word 2002

M

Mat G

I have a user who is having a problem sending on a routed document.
She doesn't use them that often, and I am unsure if this is related to
the one document, or any documents.

The text of the error is "your mail system does not support certain
services needed for document routing". I cannot find anything useful
on the web, or newsgroups, and normally, I can answer almost anything
from a good search of the web. This one is stumping me!

She is a unique user in that she has Office XP 2002 SP1 (all other
users are on Office 97 SR-2). She is running Windows 2000
Professional.

Any assistance would be greatly appreciated.

Thanks,
Mat G
Birmingham, UK
 

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