-----Original Message-----
Everytime I open internet explorer this error comes up
and locks me off of IE.
Thanks for any guidance how to resolve.
Cindy
. Blaster Worm
4 Steps for Home Users
If you are using Microsoft ® Windows NT® 4.0, Windows®
2000, Windows XP, or Windows ServerT 2003, you should
follow the steps in this sequence to help protect your
computer and to recover if your computer has been infected.
1. Enable a Firewall
Make sure you have a firewall activated to help protect
your computer against infection before you take other
steps. If your computer has been infected, activating
firewall software will help limit the effects of the worm
on your computer.
The latest Windows operating systems have a firewall built
in. Windows XP and Windows Server 2003 users should print
or save the following instructions for how to enable their
firewall.
If your computer is rebooting repeatedly, disconnect from
the Internet before you enable your firewall. To
disconnect your computer from the Internet:
Broadband connection users: Locate the telephone cable
that runs from your external DSL or cable modem and unplug
that cable either from the modem or from the telephone
jack.
Dial-up connection users: Locate the telephone cable that
runs from the modem inside your computer to your telephone
jack and unplug that cable either from the telephone jack
or from your computer.
Follow the instructions provided for your operating
system, and then reconnect to the Internet.
Windows XP users: Click here for instructions.
Windows Server 2003 users: Follow these instructions to
enable the Internet Connection Firewall.
Windows NT 4.0 and Windows 2000 users: You will need to
install a third-party firewall. Most firewall software for
home users is available in free or trial versions. Check
the following resources for more information on personal
firewalls:
McAfee
Symantec
ZoneAlarm Pro (Zone Labs)
Tiny Personal Firewall (Tiny Software)
Outpost Firewall (Agnitum)
Kerio Personal Firewall (Kerio Technologies)
BlackICE PC Protection (Internet Security Systems)
Windows 2000 users: Alternatively, you can take steps to
block the affected ports so that your computer can be
patched. Here are some modified instructions from the
TechNet article HOW TO: Configure TCP/IP Filtering in
Windows 2000.
2. Update Windows
If you have disconnected from the Internet, remember to
reconnect before you take next steps. Download and install
the security update addressed in Security Bulletin MS03-
026 for the version of Windows that you are using from
either Windows Update or the Microsoft Download Center.
Remember, you must actually install the update to help
protect your computer.
To Get the Security Update from Windows Update
Click here to go to the Windows Update Web site.
To Get the Security Update from the Download Center
Use the links below to go to the appropriate Download
Center page. Click Download and a dialog box appears. To
begin the download process, do one of the following:
To start the installation immediately, click Open or Run
this program from its current location.
To copy the download to your computer for installation,
click Save or Save this program to disk. After saving,
open the file and follow the installation instructions.
Windows NT Server 4.0 and Windows NT Workstation 4.0
Windows NT Server 4.0, Terminal Server Edition
Windows 2000 (requires Windows 2000 Service Pack 2 or
later)
Windows XP (32 bit) Most customers have this edition.
Windows 2003 (32 bit)
If you are running a 64-bit version of Windows, please
read the Microsoft Product Support Services (PSS) Security
Response Team alert for technical guidance.
3. Use Antivirus Software
Use antivirus software and make sure you have the latest
updates installed. There are several variants of this
worm, and the most up-to-date information about them can
be found at your antivirus vendor's Web site.
If you already have antivirus software installed, go to
your antivirus vendor's Web site to get the latest
updates, also known as virus definitions.
If you do not have antivirus software installed, get it.
The following vendors participating in the Microsoft Virus
Information Alliance (VIA) offer antivirus products for
home users:
Network Associates
Trend Micro
Symantec
Computer Associates
Learn about Microsoft's Virus Information Alliance.
4. Remove the Worm
If you think there is even the slightest possibility that
your computer might be infected, use the free worm removal
tool available at your preferred antivirus software
vendor's Web site:
Network Associates
Trend Micro
Symantec
Computer Associates
