RPC over HTTPS setup in Outlook 2007

[Vermyndax]

I was hoping that Microsoft would spend some time on the RPC over HTTPS
portions of setting up an Exchange mailbox in Outlook 2007.

Specifically, when setting up a new account that uses RPC over HTTPS, it's
pretty painful to do - you have to avoid the "check name" button and move on
to "more settings", after which you will have to sit through the timeout when
it fails to connect to the backend server. Only after this trip down
confusion lane for the user are you allowed to make the settings to configure
the Exchange RPC over HTTPS proxy server.

Therefore, speaking as a sysadmin from a gigantic Exchange deployment that
ONLY uses RPC over HTTPS (no direct MAPI allowed), it would be nice to see
this experience improved in Outlook 2007.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...ce652090d&dg=microsoft.public.outlook.general

 

[Diane Poremsky [MVP]]

it's not time consuming if you are connected inside the network when setting
it up. It's always been slow if you do it outside the network - in which
case, the admin should provide a prf to configure it for you.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

 

[Vermyndax]

Understandable - but in many orgs, the user will be outside of the network
and not part of the same domain (trust me on this one... heheh).

it's not time consuming if you are connected inside the network when setting
it up. It's always been slow if you do it outside the network - in which
case, the admin should provide a prf to configure it for you.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

I was hoping that Microsoft would spend some time on the RPC over HTTPS
portions of setting up an Exchange mailbox in Outlook 2007.

Specifically, when setting up a new account that uses RPC over HTTPS, it's
pretty painful to do - you have to avoid the "check name" button and move
on
to "more settings", after which you will have to sit through the timeout
when
it fails to connect to the backend server. Only after this trip down
confusion lane for the user are you allowed to make the settings to
configure
the Exchange RPC over HTTPS proxy server.

Therefore, speaking as a sysadmin from a gigantic Exchange deployment that
ONLY uses RPC over HTTPS (no direct MAPI allowed), it would be nice to see
this experience improved in Outlook 2007.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow
this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...ce652090d&dg=microsoft.public.outlook.general

 

[Diane Poremsky [MVP]]

then the admin needs to provide a prf to them for setup. Trust me - it's a
lot easier and faster with a prf and if the admin refuses to provide one, go
over him to find out why not.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

Understandable - but in many orgs, the user will be outside of the network
and not part of the same domain (trust me on this one... heheh).

it's not time consuming if you are connected inside the network when
setting
it up. It's always been slow if you do it outside the network - in which
case, the admin should provide a prf to configure it for you.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

I was hoping that Microsoft would spend some time on the RPC over HTTPS
portions of setting up an Exchange mailbox in Outlook 2007.

Specifically, when setting up a new account that uses RPC over HTTPS,
it's
pretty painful to do - you have to avoid the "check name" button and
move
on
to "more settings", after which you will have to sit through the
timeout
when
it fails to connect to the backend server. Only after this trip down
confusion lane for the user are you allowed to make the settings to
configure
the Exchange RPC over HTTPS proxy server.

Therefore, speaking as a sysadmin from a gigantic Exchange deployment
that
ONLY uses RPC over HTTPS (no direct MAPI allowed), it would be nice to
see
this experience improved in Outlook 2007.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the
"I
Agree" button in the message pane. If you do not see the button, follow
this
link to open the suggestion in the Microsoft Web-based Newsreader and
then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...ce652090d&dg=microsoft.public.outlook.general

 

[Vermyndax]

Oh, trust me, I know why no PRF is provided. It's a long story.

then the admin needs to provide a prf to them for setup. Trust me - it's a
lot easier and faster with a prf and if the admin refuses to provide one, go
over him to find out why not.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

Understandable - but in many orgs, the user will be outside of the network
and not part of the same domain (trust me on this one... heheh).

it's not time consuming if you are connected inside the network when
setting
it up. It's always been slow if you do it outside the network - in which
case, the admin should provide a prf to configure it for you.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

I was hoping that Microsoft would spend some time on the RPC over HTTPS
portions of setting up an Exchange mailbox in Outlook 2007.

Specifically, when setting up a new account that uses RPC over HTTPS,
it's
pretty painful to do - you have to avoid the "check name" button and
move
on
to "more settings", after which you will have to sit through the
timeout
when
it fails to connect to the backend server. Only after this trip down
confusion lane for the user are you allowed to make the settings to
configure
the Exchange RPC over HTTPS proxy server.

Therefore, speaking as a sysadmin from a gigantic Exchange deployment
that
ONLY uses RPC over HTTPS (no direct MAPI allowed), it would be nice to
see
this experience improved in Outlook 2007.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the
"I
Agree" button in the message pane. If you do not see the button, follow
this
link to open the suggestion in the Microsoft Web-based Newsreader and
then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...ce652090d&dg=microsoft.public.outlook.general

 

[Ashpoint]

Hi Diane...

I get the occassional request to set up Outlook RPC over HTTPS and never
heard about providing a PRF. Can you direct me to a knowledgebase article or
similar where I can read about this?

then the admin needs to provide a prf to them for setup. Trust me - it's a
lot easier and faster with a prf and if the admin refuses to provide one, go
over him to find out why not.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

Understandable - but in many orgs, the user will be outside of the network
and not part of the same domain (trust me on this one... heheh).

it's not time consuming if you are connected inside the network when
setting
it up. It's always been slow if you do it outside the network - in which
case, the admin should provide a prf to configure it for you.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

I was hoping that Microsoft would spend some time on the RPC over HTTPS
portions of setting up an Exchange mailbox in Outlook 2007.

Specifically, when setting up a new account that uses RPC over HTTPS,
it's
pretty painful to do - you have to avoid the "check name" button and
move
on
to "more settings", after which you will have to sit through the
timeout
when
it fails to connect to the backend server. Only after this trip down
confusion lane for the user are you allowed to make the settings to
configure
the Exchange RPC over HTTPS proxy server.

Therefore, speaking as a sysadmin from a gigantic Exchange deployment
that
ONLY uses RPC over HTTPS (no direct MAPI allowed), it would be nice to
see
this experience improved in Outlook 2007.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the
"I
Agree" button in the message pane. If you do not see the button, follow
this
link to open the suggestion in the Microsoft Web-based Newsreader and
then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...ce652090d&dg=microsoft.public.outlook.general