Rule Constraints

[QUESTION-MARK]

I want to run a rule based on read messages in a folder and nothing
else. I seem to be limitted to only messages that are going to or
coming from a particular individual. Is there a way to execute a rule
that identifies messages in a folder and subsequently sends a draft
message already prepared and then moves the message to an archive so
that a draft does not get sent repeatedly on the same message?

Any help or insight is greatly appreciated.

Mark

 

[Brian Tillman]

I want to run a rule based on read messages in a folder and nothing
else. I seem to be limitted to only messages that are going to or
coming from a particular individual. Is there a way to execute a rule
that identifies messages in a folder and subsequently sends a draft
message already prepared and then moves the message to an archive so
that a draft does not get sent repeatedly on the same message?

Automatic rules run only on incoming or outgoing messages. If you want
rules to act on messages already in a folder, you must run them manually.
As for identifying messages, what is the criterion for identification?

 

[QUESTION-MARK]

Brian, thank you for responding. The process is such that I have an
email customer support person who receives emails through out the day
that generally fall into one of 8 areas. I have a folder for each of
the areas that he/she drags the email into. I would like a rule that
is either automatic or manually driven that takes all of the emails in
this folder and sends a prewritten email to them addressing their
issue. After the responses are sent, the initial emails are then
automatically moved to an archive folder for future referal but not
left in the same folder as I wouldn't want more than one response to be
sent. There is no one specific thing that would be within the subject,
author, or body of the emails that I can use to trigger the rule
therefore I have set up these folders to manually seperate the emails
into their appropriate buckets.

I'm starting to get the feeling that I may have to learn VBA and write
a macro that does specifically what I described above. Solutions?