Rule not processing body text

M

mlamond

Hello,
I have a rule setup to search the bodies of my emails and its not moving th
emails. Its a single process rule saying "if message contains xxxxxx in body
move to this folder, stop processing more rules". Now these messages definitel
have this text in the body but its not moving them. If i do an outlook searc
with the same text, it brings back results. Also if i run a VBA script t
convert the emails to Rich Text, then my rule will work. But it will not wor
otherwise. I use outlook 2007 on a Vista Machine. Any help?
 
M

mlamond

mlamond wrote on 02/11/2010 17:27 :
Hello,
I have a rule setup to search the bodies of my emails and its not moving the
emails. Its a single process rule saying "if message contains xxxxxx in
body, move to this folder, stop processing more rules". Now these messages
definitely have this text in the body but its not moving them. If i do an
outlook search with the same text, it brings back results. Also if i run VBA
script to convert the emails to Rich Text, then my rule will work. But i will
not work otherwise. I use outlook 2007 on a Vista Machine. Any help?
anyone?
 
V

VanguardLH

mlamond said:
Hello,
I have a rule setup to search the bodies of my emails and its not moving the
emails. Its a single process rule saying "if message contains xxxxxx in body,
move to this folder, stop processing more rules". Now these messages definitely
have this text in the body but its not moving them. If i do an outlook search
with the same text, it brings back results. Also if i run a VBA script to
convert the emails to Rich Text, then my rule will work. But it will not work
otherwise. I use outlook 2007 on a Vista Machine. Any help?

How do you know that EXACT string is in the body of the e-mail? Have you
looked at the *raw* source of that e-mail? Can't do that with Outlook but
you might be able to use another e-mail client (Outlook Express) or the
webmail interface to your account (if they have an option to look at the
source of the e-mail). If they are HTML-formatted e-mails, what you see is
not necessarily what is in the document.

vi</b>a</i>gra

is NOT the word "viagra". It is 3 words - "vi", "a", and "gra" - with HTML
tags between them. Other methods of obfuscating the spam body are to put
words across cells in a table and to use hex encoding to represent the
characters. Outlook does a match on the string that is in the source, not
what gets rendered that you see. Converting, like to plain text, might work
to eliminate the obfuscation.
 

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