Rule only works on first incoming message

[mgaffney]

I have a rule I've set so if an incoming message is bound for an alias
associated with my name, an auto-reply is sent based on a template I did up.
The first time I send a message to myself from an outside Email address, the
rule runs, however on subsequent occasions when I Email myself from this same
Email address, the rule no longer runs.

I know this was a behavior you can set in the auto-reply associated with the
Out of Office Assistant, but I wondered if there was a way to set it so the
auto-reply happens every time the rule is run? Or might I have to modify the
Out of Office rules accordingly so the rule can run correctly?

Thanks in advance to anyone who can help me...

 

[Brian Tillman]

I have a rule I've set so if an incoming message is bound for an alias
associated with my name, an auto-reply is sent based on a template I
did up. The first time I send a message to myself from an outside
Email address, the rule runs, however on subsequent occasions when I
Email myself from this same Email address, the rule no longer runs.

I know this was a behavior you can set in the auto-reply associated
with the Out of Office Assistant, but I wondered if there was a way
to set it so the auto-reply happens every time the rule is run? Or
might I have to modify the Out of Office rules accordingly so the
rule can run correctly?

The Out of Office Assistant will reply only once per day. A rule emulating
the OOA will reply only once per Outlook session. As long as it's running,
Outlook will remember the addresses to which it has replied and not reply
again.

 

[mgaffney]

That makes sense, but if the rule is set up in the Rules Wizard to reply to
an incoming message, shouldn't that run everytime an incoming message comes
from a particular person?

Thanks for the quick reply...

 

[Brian Tillman]

That makes sense, but if the rule is set up in the Rules Wizard to
reply to an incoming message, shouldn't that run everytime an
incoming message comes from a particular person?

No. An autoreply rule will run only once per session.

 

[Brian Tillman]

That makes sense, but if the rule is set up in the Rules Wizard to
reply to an incoming message, shouldn't that run everytime an
incoming message comes from a particular person?

See this: http://support.microsoft.com/kb/311107/en-us. Toward the bottom
it says:

The Rules Wizard rule to "reply using a specific template" is designed to
send the reply only one time to each sender during a session. This prevents
Outlook from sending repetitive replies to a sender from whom you receive
multiple messages.

During a session, Outlook remembers the list of users to whom it has
responded. When you restart Outlook, this list is deleted and the rule is
reset to start again for each sender.

 

[mgaffney]

Perfect - that answers my question. Thanks!

See this: http://support.microsoft.com/kb/311107/en-us. Toward the bottom
it says:

The Rules Wizard rule to "reply using a specific template" is designed to
send the reply only one time to each sender during a session. This prevents
Outlook from sending repetitive replies to a sender from whom you receive
multiple messages.

During a session, Outlook remembers the list of users to whom it has
responded. When you restart Outlook, this list is deleted and the rule is
reset to start again for each sender.

 

[Jon D]

but what if you want the sender e-mailed each time using a template.

I need to use a template so that I can add a bcc to the reply so that I get
notification that an e-mail has arrived in the e-mail client that they sent
an attachment when the 'Thank you for sending...' is sent.

 

[Roady [MVP]]

That will require a server-side rule.



-----

 

[Jon D]

not possible, as it needs to be done on a pop3 account as the mail client has
to be completely separate from the corporate network so is using its own adsl
connection hence why I need the bcc so I know that I need to action something
on the email client.

I've also tried to use Live Mail which does send the reply every time but i
can't include a bcc in the reply, after further investigation I don't it is
possible within Outlook without a 3rd party plugin.

Jon D

 

[Brian Tillman [MVP - Outlook]]

not possible, as it needs to be done on a pop3 account as the mail client
has
to be completely separate from the corporate network so is using its own
adsl
connection hence why I need the bcc so I know that I need to action
something
on the email client.

I've also tried to use Live Mail which does send the reply every time but i
can't include a bcc in the reply, after further investigation I don't it is
possible within Outlook without a 3rd party plugin.

I think this conclusion is the correct one. In my opinion, Outlook,
particularly when uncustomized, is not the best automatic mail responder.
There are plenty of third-party tools specifically designed to accept the type
of mail you describe.