M
mhgreene
I am using Outlook 2003 and Windows Pro XP.
I created a rule with the action "Reply using a specific template". The
rule functions correctly EXCEPT the response email, using the template I
created, is sent to the wrong address.
I examined the Internet Headers in the incoming message and see that the
From: & Reply-To: fields have different email addresses. I want the
"Reply using a specfic template" action to send the reply to the Reply-To:
address contained in the header, instead the action sends the email to the
From: address.
If I manually open the incoming email and click "Reply" on the menu bar, the
new message created has the correct Reply-To adrress entered into the To:
field of the new message.
Any suggestions on how I can cause the Rule: "Reply using a specific
template" to use the Reply-To address instead of the From: address?
I created a rule with the action "Reply using a specific template". The
rule functions correctly EXCEPT the response email, using the template I
created, is sent to the wrong address.
I examined the Internet Headers in the incoming message and see that the
From: & Reply-To: fields have different email addresses. I want the
"Reply using a specfic template" action to send the reply to the Reply-To:
address contained in the header, instead the action sends the email to the
From: address.
If I manually open the incoming email and click "Reply" on the menu bar, the
new message created has the correct Reply-To adrress entered into the To:
field of the new message.
Any suggestions on how I can cause the Rule: "Reply using a specific
template" to use the Reply-To address instead of the From: address?