Random changing of Word 2003's personal settings is a peculiarity of the
application that has never been properly explained, though some will point
to errant add-ins as the cause. The simple solution is to force your
requirements using autonew and autopen macros in normal.dot - see the
examples at http://www.gmayor.com/installing_macro.htm
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Graham Mayor - Word MVP
In the case of the rulers, I found that the problem was having them turned
off in Print Preview. Every time I switched to PP and back, they would be
gone in the next document. Once I reinstated them in PP, the problem was
solved.
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