Rules Are Not Working

[J]

I set up a rule to move emails with the words <<POTENTIAL-
SPAM>> in the subject line (a feature of my ISP) to
the "Junk E-mail" folder. Here's how the rule reads:

Apply this rule after the message arrives
with <<POTENTIAL-SPAM>> in the subject
and on this machine only
move it to the Junk E-mail folder

The rule doesn't work when I receive incoming mail;
however, it DOES work when I run the rule from the Rule
Wizard. Any suggestions on getting it to work on incoming
email?

Thanks,

J

 

[Sonny]

make sure you properly setup the rule to scan email 'when it is recieved'
.... other than that i would maybe dump the << >> 's and simply use the text
'potential spam'

 

[Brian Tillman]

I set up a rule to move emails with the words <<POTENTIAL-
SPAM>> in the subject line (a feature of my ISP) to
the "Junk E-mail" folder. Here's how the rule reads:

Apply this rule after the message arrives
with <<POTENTIAL-SPAM>> in the subject
and on this machine only
move it to the Junk E-mail folder

Also add "delete it" and "stop processing more rules".