Rules don't appear, although they're still active

[kristiansp]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

I have a set of mail rules for my Exchange account that was created in Outlook on Windows. I want to add some addresses, but they don't appear in the Rules dialogue box in the Tools menu, although they still work and put incoming mail in the correct folders.

If I access my Exchange account from Outlook/Windows, they are visible again. Is there any way to get Entourage to download the rules from the Exchange server, so I can modify them without having to log in from another computer?

Cheers,
Kris

 

[Corentin Cras-Méneur]

I have a set of mail rules for my Exchange account that was created in
Outlook on Windows.

Well Rules don't sync across computers. Entourage sure won't display
them.
I suspect that Outlook allowed you to create server-side rules though
(Entourage can't do that and it explains why the rules are still
active).


Corentin

 

[kristiansp]

I see ... That makes sense, although it's sad that you can't use server side rules with Entourage. It makes e-mail management so much easier, and since all the mail is synced with the Exchange account, it would make sense if the rules did too.

 

[Ed Kimball]

I see ... That makes sense, although it's sad that you can't use server side
rules with Entourage. It makes e-mail management so much easier, and since all
the mail is synced with the Exchange account, it would make sense if the rules
did too.

It sure would make sense. Make sure you ask MS for this feature using Send
Feedback ... on the Help menu.