Rules in Error measage for outlook 2003

[Outlookrespone2003]

Currently running outlook 2003 / eaxchange 2003.
User is receivng the following error

Rules in Error "The folder you are trying to move or copy the message to
can't be found. Make sure the rule refers to a valid folder.

work carried out so far
1.recreated profile
2. used /cleanrules option and recreated rules
3. used "stop processing more rules" option for each rule.

Problem still exists, any ideas as this only happens to one user out of many
hundreds.

Regards

 

[F.H. Muffman]

Currently running outlook 2003 / eaxchange 2003.

User is receivng the following error
Rules in Error "The folder you are trying to move or copy the message
to can't be found. Make sure the rule refers to a valid folder.

work carried out so far
1.recreated profile
2. used /cleanrules option and recreated rules
3. used "stop processing more rules" option for each rule.
Problem still exists, any ideas as this only happens to one user out
of many hundreds.

What does the rule actually do?
Where is the folder it is trying to move messages to, in the mailbox or in
a PST?
Does it work for other folders?
What is the name of the folder?

 

[arunvignesh1]

Hi all...

To reolve this we must delete the .OST File. It will resove it.
To delete ost file :
Open Microsoft Outlook Right Click on the Mailbox-> Properties->
Click Advanced Button-> Offline Folder settings, and there you would
see the File Path for Offline Folder.
Close the Outlook.
Just copy the Entire path from there and paste in Run Command.
Just delete the Last part (outlook.ost) and hit enter.
It will open the folder where the personal folders ans offline files
are stored.
Select the .ost file and delete it.

Now open the Outlook again.
It will create anew copy from the server nad it will resolve the
issue.

Try that.