I have a G5 desktop wih system 10.3.9 I have written a bunch of rules to
place messages in certain folders.
But the rules apply only occasionally. However, if I select a group of
messages in the Sent or Inbox folders and then select Message/Apply Rules/All
Rules the rules work properly.
What is wrong?
A rule higher in the rule order if firing first on the messages.
Rule basics.....
There are 3 different kind of rules in Entourage:
Mailing List Manager (MLM)
Junk Mail Filter
Rules (custom rules you create)
They run in this order. The custom rules also run in the order they are
listed. (top runs first)
Use the MLM for all of lists. Use rules for the remainder. Try to use
categories instead of individual addresses when possible. When an address is
added assign a category then it will automatically be acted on by the rule.
1) POP Rules act on a message ONLY when it first arrives in the Inbox (On My
Computer), NOT when it arrives in any other folder. Once it's moved to
another folder it won't be seen by rules.
2) IMAP Rules are meant to act on a message ONLY when it first arrives in
the IMAP INBOX, not when moved to another IMAP folder.
3) Exchange Rules act on a message ONLY when it first arrives in the
Exchange Inbox.
See "Using Rules with Entourage" for help and examples:
<
http://entourage.mvps.org/rules/index.html>
Why Rules Don't Work
<
http://www.entourage.mvps.org/troubleshoot/rules.html>
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<
http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<
http://blogs.msdn.com/entourage/>
