Rules not working

[Martin]

Scenario:

- Outlook Pro 2003, all current updates and SP's
- Copy PST to laptop for a trip.
- Over a hundred rules defined in PST working fine on desktop
- None of the rules have "on this machine only"
- PST has extensive tree structure for sorting of incoming email
- All works well on desktop, no complaints

On the notebook the rules seem to fail to find some of the folders that are
very obviously there. I can click on them and read email already within
them. In all instances what is required to fix the problem is to edit the
rule and point to the same folder again (for a "move" or "copy" operation,
for example).

This might be OK if you only have a few rules, but with over a hundred it is
quite painful. Not fixing the problem means coming back from a trip with
hundreds of emails in the "Inbox" that should have been sorted out to other
folders. It, of course, means that I cannot copy the PST back to the
desktop because I will inherit the mess created on the laptop.

Any clues as to why this is happening?
Ways around it or fixes?

Thanks,

-Martin

 

[Milly Staples [MVP - Outlook]]

On your laptop, did you open the .pst file or import it?. If importing,
then you now see why all of us here strongly recommend that you NEVER import
a native Outlook file.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Martin asked:

| Scenario:
|
| - Outlook Pro 2003, all current updates and SP's
| - Copy PST to laptop for a trip.
| - Over a hundred rules defined in PST working fine on desktop
| - None of the rules have "on this machine only"
| - PST has extensive tree structure for sorting of incoming email
| - All works well on desktop, no complaints
|
| On the notebook the rules seem to fail to find some of the folders
| that are very obviously there. I can click on them and read email
| already within them. In all instances what is required to fix the
| problem is to edit the rule and point to the same folder again (for a
| "move" or "copy" operation, for example).
|
| This might be OK if you only have a few rules, but with over a
| hundred it is quite painful. Not fixing the problem means coming
| back from a trip with hundreds of emails in the "Inbox" that should
| have been sorted out to other folders. It, of course, means that I
| cannot copy the PST back to the desktop because I will inherit the
| mess created on the laptop.
|
| Any clues as to why this is happening?
| Ways around it or fixes?
|
| Thanks,
|
| -Martin