Rules On Shared Mailbox

[Lance Hebert]

I have a situation where we have a shared mailbox that three users all use. I
am wanting to setup rules for incoming messages for each user so the messages
will be automatically moved to "their" folder in that mailbox. I know how to
set up individual rules on each user's PST, but can I add a rule to the
shared drive that would be shared between the three users so all they would
need to do is to open the mailbox and their folder for all new messages going
to them? Is this possible in this type scenario. I have them setup on my own
PST, but want to set them up once on the shared folder and have all three
users utilize that rule. Any help or direction is greatly appreciated.

Lance

 

[neo]

What type of mail account are you working with? (Exchange and possibly IMAP
would be be possible if the server can move items based on your criteria.
POP3 would be out of the question as PST files can't be used/accessed by two
or more workstations at the same time. If you are able to share a PST, then
I would ask what 3rd party solution are you using?)

 

[Lance Hebert]

These are all Exchange accounts. Would I set rules up like that on my own
account? How would I do that with the server, or is that something that the
server admin would need to setup? Thanks so much for your help.

 

[neo]

You don't mention what version of Microsoft Exchange is in use, but here are
a couple of thoughts...

1) Yes, you have to logon to the shared mailbox in question with Outlook to
create the desired rules or

2) Later versions of Outlook Web Access allow one to create inbox rules.

Your corporate IT staff should be able to help you with this since you are
working with MS Exchange.