Rules Question: Mail sent on behalf of a recognized sender.

[John Bigelow]

Hello,

How can I set up a rule to handle mail conditional on both the sender of
e-mail and the person (if he or she is a different person) on whose behalf
the e-mail was sent?

I ask this question because I use rules on incoming e-mail to sort messages
into one folder with e-mail from senders in my outlook address book and
another folder with unknown senders - usually mostly spam as you can imagine.

I have noticed that it doesn't work quite right when e-mail is sent by one
person "on behalf of" another. (e.g. mail from (e-mail address removed) on
behalf of (e-mail address removed)). When such a message arrives, the rule
that sorts the mail identifies the sender as (e-mail address removed) and
takes no notice of (e-mail address removed). So if Bob has not given me Al's
e-mail address to add to my contacts, then the messsage gets shunted into the
ignominy of the unknown senders folder.

When I noticed this behavior, I tried to amend my rule to include behavior
based on this type of sender, but I can't see how to do so.

So, my question is: How can I set up a rule to handle mail conditional on
both the sender of e-mail and the person (if he or she is a different person)
on whose behalf the e-mail was sent?

In case it's relevant, I am using Outlook 2003 and all my e-mail comes in
from a POP3 server.

Thank you in advance for any help that somebody may be able to provide.

John

 

[Jocelyn Fiorello [MVP - Outlook]]

How is your rule worded? Have you tried using "with specific words in the
sender's address"?

--
Jocelyn Fiorello
MVP - Outlook

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[John Bigelow]

Hello Jocelyn,

Thank you for helping me with this. The answer to your question is, "Yes."
That is exactly how I set up the rule. I can't be sure, but it appears as if
what happens is that when the mail comes from

(e-mail address removed) on behalf of (e-mail address removed)

that the rule treats only (e-mail address removed) as the sender,
ignoring everything that comes after, with the result that the criterion
doesn't match, and so the mail is not sorted. As I say, I'm not sure, but
the behavior I have seen is consistent with this (discouraging) hypothesis.

John