Rules

T

tgibbon

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

Good morning,
My rules option in tools doesn't work, that is, it doesn't open whereas all other options in tools do - any thoughts - thanks
 
D

Diane Ross

My rules option in tools doesn't work, that is, it doesn't open whereas all
other options in tools do - any thoughts - thanks

Under Entourage in the Menu bar, select Switch Identity. Open the Identity.
No bother with accounts...just cancel out. Now do Rules show up in the new
Identity?

If yes, this is the first time this has been reported. I would guess that
it's database corruption if the test shows it works in the new Identity.

How to rebuild:

<http://www.entourage.mvps.org/database/rebuild.html>

Make a duplicate in the Finder first as additional backup. A rebuild does
make a duplicate, but sometimes in the process the original and backup get
merged resulting in total disaster. It's rare but it happens.
 
T

tgibbon

My rules option in tools doesn't work, that is, it doesn't open whereas all
other options in tools do - any thoughts - thanks

Under Entourage in the Menu bar, select Switch Identity. Open the Identity.
No bother with accounts...just cancel out. Now do Rules show up in the new
Identity?

If yes, this is the first time this has been reported. I would guess that
it's database corruption if the test shows it works in the new Identity.

How to rebuild:



Make a duplicate in the Finder first as additional backup. A rebuild does
make a duplicate, but sometimes in the process the original and backup get
merged resulting in total disaster. It's rare but it happens.
[/QUOTE]

I accidently deleted the main identity there was no other and now I seem to have lost all my email etc.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

rules 1
Rules 1
Priority Level 1
Rules 3
email rules 1
Apply Rule doesn't show rules... 1
Is there a way to sort rules? 3
how do i import rules from entourage 2008 after a reinstall? 3

Top