D
Don Gemini
Please Help Me Keep My Job!
Good Morning,
How can we activate/use/access our Windows Office XP Professional from our
old ‘secondary’ hard drive? Our OEM (Micronpc.com) service dept. cannot or
will not help. The computers were bought in 2001 and HAD to be fixed and
upgraded.
I was hired to help an established business (18 years) with a huge backlog
of work, old computers and a “cash-flow†problem. Three of four of the 5
year old computers have ‘died’ for various reasons. My (and the owner’s)
computer was upgraded with a new mother board, processor, new hard drive
etc., by a local tech shop, BUT WE WERE NEVER TOLD AND DID NOT REALIZE THAT
MANY OF OUR APPLICATIONS WOULD NOT WORK FROM THE OLD HARD DRIVE! We need
access to our Windows Office XP Professional. I repeat, our OEM,
Micronpc.com, service dept cannot or will not help. (They own the license and
we were told we should have sent the computer to them!)
More Details: Our Op. Sys. is Windows 2000. It was running on a 1.7 Gig
Pentium IV processor. We had a dual Pentium D processor installed, had them
reload Windows 2000 on the new HDD, had the perfectly fine ‘old’ HDD set up
as secondary, because WE WERE TOLD THAT RE-LOADING MS WINDOWS 2000 MAY
DESTROY DATA ON THE OLD HDD, so we went for a new HDD for the Op. Sys.
My boss has been fuming for weeks! We can not ‘produce’. We would feel
cheated and can not afford to spend $500 for a new Office Professional
software package. We were repeatedly told that we were not eligible for an
upgrade because our version of Office “was not in/on the Op. Sys. registryâ€,
whatever that means.
PLEASE GIVE US A BREAK!
Sincerely and desperately yours,
Donald Mensik
Stettwood Products, LLC
80 Wampus Lane
Milford, CT 06460
203-882-0435
Home:
73 Baird Court
Stratford, CT 06614
Cell: 203-615-2078
em: (e-mail address removed)
Good Morning,
How can we activate/use/access our Windows Office XP Professional from our
old ‘secondary’ hard drive? Our OEM (Micronpc.com) service dept. cannot or
will not help. The computers were bought in 2001 and HAD to be fixed and
upgraded.
I was hired to help an established business (18 years) with a huge backlog
of work, old computers and a “cash-flow†problem. Three of four of the 5
year old computers have ‘died’ for various reasons. My (and the owner’s)
computer was upgraded with a new mother board, processor, new hard drive
etc., by a local tech shop, BUT WE WERE NEVER TOLD AND DID NOT REALIZE THAT
MANY OF OUR APPLICATIONS WOULD NOT WORK FROM THE OLD HARD DRIVE! We need
access to our Windows Office XP Professional. I repeat, our OEM,
Micronpc.com, service dept cannot or will not help. (They own the license and
we were told we should have sent the computer to them!)
More Details: Our Op. Sys. is Windows 2000. It was running on a 1.7 Gig
Pentium IV processor. We had a dual Pentium D processor installed, had them
reload Windows 2000 on the new HDD, had the perfectly fine ‘old’ HDD set up
as secondary, because WE WERE TOLD THAT RE-LOADING MS WINDOWS 2000 MAY
DESTROY DATA ON THE OLD HDD, so we went for a new HDD for the Op. Sys.
My boss has been fuming for weeks! We can not ‘produce’. We would feel
cheated and can not afford to spend $500 for a new Office Professional
software package. We were repeatedly told that we were not eligible for an
upgrade because our version of Office “was not in/on the Op. Sys. registryâ€,
whatever that means.
PLEASE GIVE US A BREAK!
Sincerely and desperately yours,
Donald Mensik
Stettwood Products, LLC
80 Wampus Lane
Milford, CT 06460
203-882-0435
Home:
73 Baird Court
Stratford, CT 06614
Cell: 203-615-2078
em: (e-mail address removed)