Run Rules Now

[Scott]

CONTEXT:

I am running a new, small network that includes one server running Win2003
SBS (with Exchange Server) and one server running Win2003 Std. (with Terminal
Services). The company using this system sells used textbooks.

I have set up Exchange mail boxes so that two of the user accounts can share
a third 'sales' mailbox. The idea is that two people could be working with
the Sales mailbox on two different computers, in addition to their own
mailbox.

I have set up a number of rules to help them organize incoming emails. One
typical example follows (words in quotes represent underlined rule sections):
Apply this rule after the message arrives
through the "Microsoft Exchange Server" account
and with "amazon.com" in the sender's address
and on this machine only
flag message with "Green"
and move it to the "Amazon" folder.
[Note that 'and on this machine only' is automatically checked and cannot be
deleted...part of Terminal Services, I guess]

Before setting up this domain (ie, in a workgroup using POP3 accounts), the
rules ran fine. No, the messages arrive and 'park' in the inbox until we
manually "Run Rules Now".

OBSERVATIONS:
I have searched the net and read this forum's earlier correspondence and
found some possible recommendations:
1. The "Stop processing more rules" recommenation was tried and had no
effect.
2. Some other correspondence alluded to the idea that since Sales was a
shared mailbox and did not belong to either logged on (Terminal Server) user,
that the rule would not work unless the "Create this rule on all accounts"
was checked (found in the last step, Finish Rule Setup). That checkbox
option, however, is grayed out (disabled). I read that if you only had one
email account that this would be disabled and, in fact, when I go to
"Tools|Email Accounts...|View or change existing e-mail accounts" there is
only one account...Microsoft Exchange Server. Nonetheless, in Outlook's All
Mail Folders I have the users personal mail box (Mailbox - <user name>) as
well as Mailbox - Sales.

My objective is to make it where the rules run automatically when new
messages arrive instead of having to go in and manually run "Run Rules Now".
Any and all assistance would be appreciated.

 

[F.H. Muffman]

CONTEXT:

I am running a new, small network that includes one server running Win2003
SBS (with Exchange Server) and one server running Win2003 Std. (with
Terminal
Services). The company using this system sells used textbooks.

I have set up Exchange mail boxes so that two of the user accounts can
share
a third 'sales' mailbox. The idea is that two people could be working
with
the Sales mailbox on two different computers, in addition to their own
mailbox.

I have set up a number of rules to help them organize incoming emails.
One
typical example follows (words in quotes represent underlined rule
sections):
Apply this rule after the message arrives
through the "Microsoft Exchange Server" account
and with "amazon.com" in the sender's address
and on this machine only
flag message with "Green"
and move it to the "Amazon" folder.
[Note that 'and on this machine only' is automatically checked and cannot
be
deleted...part of Terminal Services, I guess]

Nope, not part of Terminal Services. It's there because of the 'through the
'Microsoft Exchange Server' account' part. That's something that would be
client side because 'accounts' are not server side.

So, basically, here's what you do.

Set up a profile to access the sales mailbox.

Set up the rule. If 'and on this machine only' ever comes up, look at what
you're asking of the rule. Post it back if you can't figure out why it's
client side and not server side.

Basically, the rule should read:

Apply this rule after the message arrives
with "amazon.com" in the sender's address
flag message with "Green"
and move it to the "Amazon" folder.

That should work just fine. I've set up that sort of thing myself.

 

[Scott]

Thank you for your response...I think I was trying to overcomplicate matters
in an effort to make the 'Sales' mailbox work. Even so, the rule apparently
has to be manually run. As noted, the primary mailbox is associated with the
logged on user's profile. The secondary 'Sales' mailbox is associated with
the 'Sales' person's profile (a make-believe person). Apparently the rules
only apply to the first/primary mailbox and not to the secondary mailbox. I
came across this after some additional research:
"If the secondary mailbox is a mailbox on an Exchange server, then this
isn't going to work. Outlook only allows one Exchange mailbox per Outlook
profile. Yes, you can open other mailbox, but those other mailboxes are not
in your Outlook profile. Rules only work for mailboxes that are in your
Outlook profile. If the secondary mailbox was a POP account, then the rules
would work. To get the rule to work you will need to log in to the computer
using the account that owns that mailbox and then set the rule up as a server
side rule as AbhijeetNigam suggested. Thatrule will then continue to process
messages as they arrive." (Source: Experts Exchange, 4/17/07, BlueDevilFan)

Your insight is, nonetheless, very much appreciated...it helped me to
understand what I was up against.

CONTEXT:

I am running a new, small network that includes one server running Win2003
SBS (with Exchange Server) and one server running Win2003 Std. (with
Terminal
Services). The company using this system sells used textbooks.

I have set up Exchange mail boxes so that two of the user accounts can
share
a third 'sales' mailbox. The idea is that two people could be working
with
the Sales mailbox on two different computers, in addition to their own
mailbox.

I have set up a number of rules to help them organize incoming emails.
One
typical example follows (words in quotes represent underlined rule
sections):
Apply this rule after the message arrives
through the "Microsoft Exchange Server" account
and with "amazon.com" in the sender's address
and on this machine only
flag message with "Green"
and move it to the "Amazon" folder.
[Note that 'and on this machine only' is automatically checked and cannot
be
deleted...part of Terminal Services, I guess]

Nope, not part of Terminal Services. It's there because of the 'through the
'Microsoft Exchange Server' account' part. That's something that would be
client side because 'accounts' are not server side.

So, basically, here's what you do.

Set up a profile to access the sales mailbox.

Set up the rule. If 'and on this machine only' ever comes up, look at what
you're asking of the rule. Post it back if you can't figure out why it's
client side and not server side.

Basically, the rule should read:

Apply this rule after the message arrives
with "amazon.com" in the sender's address
flag message with "Green"
and move it to the "Amazon" folder.

That should work just fine. I've set up that sort of thing myself.

 

[F. H. Muffman]

CONTEXT:

I am running a new, small network that includes one server running
Win2003
SBS (with Exchange Server) and one server running Win2003 Std. (with
Terminal
Services). The company using this system sells used textbooks.

I have set up Exchange mail boxes so that two of the user accounts can
share
a third 'sales' mailbox. The idea is that two people could be working
with
the Sales mailbox on two different computers, in addition to their own
mailbox.

I have set up a number of rules to help them organize incoming emails.
One
typical example follows (words in quotes represent underlined rule
sections):
Apply this rule after the message arrives
through the "Microsoft Exchange Server" account
and with "amazon.com" in the sender's address
and on this machine only
flag message with "Green"
and move it to the "Amazon" folder.
[Note that 'and on this machine only' is automatically checked and
cannot
be
deleted...part of Terminal Services, I guess]

Nope, not part of Terminal Services. It's there because of the 'through
the
'Microsoft Exchange Server' account' part. That's something that would
be
client side because 'accounts' are not server side.

So, basically, here's what you do.

Set up a profile to access the sales mailbox.

Set up the rule. If 'and on this machine only' ever comes up, look at
what
you're asking of the rule. Post it back if you can't figure out why it's
client side and not server side.

Basically, the rule should read:

Apply this rule after the message arrives
with "amazon.com" in the sender's address
flag message with "Green"
and move it to the "Amazon" folder.

That should work just fine. I've set up that sort of thing myself.

Thank you for your response...I think I was trying to overcomplicate
matters
in an effort to make the 'Sales' mailbox work. Even so, the rule
apparently
has to be manually run.

No, it wouldn't, so long as the activities are server based. Which 'flag
the message' might not be. If it isn't, drop it out of the rule and rewrite
procedures where 'Messages that are flagged green in the Amazon folder' is
changed to 'Messages that are not flagged and in the Amazon folder'.

As noted, the primary mailbox is associated with the
logged on user's profile. The secondary 'Sales' mailbox is associated
with
the 'Sales' person's profile (a make-believe person). Apparently the
rules
only apply to the first/primary mailbox and not to the secondary mailbox.
I
came across this after some additional research:
"If the secondary mailbox is a mailbox on an Exchange server, then this
isn't going to work. Outlook only allows one Exchange mailbox per Outlook
profile. Yes, you can open other mailbox, but those other mailboxes are
not
in your Outlook profile. Rules only work for mailboxes that are in your
Outlook profile. If the secondary mailbox was a POP account, then the
rules
would work. To get the rule to work you will need to log in to the
computer
using the account that owns that mailbox and then set the rule up as a
server
side rule as AbhijeetNigam suggested. Thatrule will then continue to
process
messages as they arrive." (Source: Experts Exchange, 4/17/07,
BlueDevilFan)

Your insight is, nonetheless, very much appreciated...it helped me to
understand what I was up against.

Err, isn't that what I said? Log into that mailbox and set up the rule?
Pretty sure it is.