It sounds like you have an add-in that modifies your Normal.dot each
time you start Word and there is an error in the macro they are using
to make the changes.
Go to Tools/Templates and Add-Ins and see if there are any global
templates or add-ins listed. If so they are located in one of your
Startup folders.
The location of the Word\Startup folder can be found under
Tools/Options/File Locations and the Office\Startup folder can be
found in the Office installation path or you can use Windows Search to
locate the template.
Take a look in each folder and if you find more than one file move
them one at a time and try duplicating the error after each file is
moved out of the folder until you determine which one is causing the
problem.
As of Word 2000, Word can have COM add-ins. COM are added via the
Registry rather than the Startup folders. To determine whether or not
you are using COM Add-In you can add the "COM Add-in" command to your
toolbar:
- Right-click any toolbar and select Customize
- On the Commands tab, select the Tools category
- Locate COM Add-Ins on the right
- Drag/Drop to a location of your choice
For more information on using COM Add-Ins utility, see:
http://www.mvps.org/word/FAQs/Customization/CheckIfAddinsInstalled.htm
For additional troubleshooting steps take a look at this article:
http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.htm
--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Word FAQ:
http://mvps.org/word
TechTrax eZine:
http://mousetrax.com/techtrax/
MVP FAQ site:
http://mvps.org/
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