RUN TIME ERROR

P

Petrus Brits

I keep on receiving the following runtime error under the
Microsoft Visual Basic banner. I prevents me from opening
the file & tools drop down list.

The runtime error code is 2147352565 (8002000b)

Can some body please assist me with this problem

Thanks
 
A

Andre Da Costa

Install the latest Service Pack and patches for your version of Word.

Andre Da Costa
Jamaica W.I.
 
B

Beth Melton

Hi Petrus,

A "runtime" error means that there is an error in a macro or add-in
that is attempting to run. Typically these macros are created by a
third-party and are not part of the Word installation. (They could
also be caused by a malfunctioning macro virus as well)

Many third-party applications will create an add-in and place it in
the Office\Startup folder or use a COM add-in (DLL) to integrate their
software with Word.

Go to Tools/Templates and Add-Ins and see if there are any global
templates or add-ins listed. If you find any then chances are they are
located in your Office\Startup folder or Word\Startup folder.

The location of the Word\Startup folder can be found under
Tools/Options/File Locations and the Office\Startup folder will be
located in the installation path for Office.

If you find more than one add-in move them one at a time until you
determine which one is causing the problem.
--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 
B

Beth Melton

How on earth will the latest SP correct a runtime error?

Please read my reply to Petrus so in the future you can supply an
educated response for runtime errors.
~~~~~~~~~
Beth Melton
 

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