Runtime Error 91 on closing word xp

[Brad Logan]

Hey everyone,

Every time I close word xp I get runtime error 91. I think it might
have something to do with acrobat because these problems just started
occurring after I reinstalled it.

Could this be due to some sort of addin problem from acrobat? Or a
fudged macro?

Any help would be greatly appreciated.

Brad Logan

 

[word sp]

make sure the office startup folder is empty
C:/program files/microsoft office/office 10/startup

 

[Robert Fisher]

Brad,
I'm getting the same error message when I open my Word97.
I've been using this software for several years without a
problem. The File dropdown is missing (begins with Edit).
I've tried reinstalling with my 'old' CD disk with no
results. Microsoft.com does not seem to list our error.
Let me know if you get help in getting it fixed. Bob

 

[Suzanne S. Barnhill]

I found seven KB articles referring to this error, but the ones that are not
totally abstruse seem to refer to searching in Excel--nothing about starting
Word. However, here is Office MVP Beth Melton's boilerplate answer about
runtime errors:

A "runtime" error means that there is an error in a macro or add-in that is
attempting to run. Typically these macros are created by a third-party and
are not part of the Word installation. (They could also be caused by a
malfunctioning macro virus as well)

Many third-party applications will create an add-in and place it in the
Office\Startup folder or use a COM add-in (DLL) to integrate their software
with Word. Another common add-in, the "Microsoft Works Suite Add-in for
Word" can only be found in your Add/Remove programs list.

Aside from the Works Suite Add-in, to determine if you have any add-ins you
can check for them using the following:

Go to Tools/Templates and Add-Ins and see if there are any global templates
or add-ins listed. If you find any then chances are they are located in
your Office\Startup folder or Word\Startup folder.

The location of the Word\Startup folder can be found under
Tools/Options/File Locations and the Office\Startup folder will be located
in the installation path for Office.

If you find more than one add-in move them one at a time until you
determine which one is causing the problem.

As of Word 2000, Word can have COM add-ins, those that are added in via the
Registry rather than the Startup folders. To check for COM add-ins add the
"COM Add-In" command to your toolbar.

- Right-click any toolbar and select Customize
- On the Commands tab, select the Tools category
- Locate COM Add-Ins on the right
- Drag/Drop to a location of your choice

For more information on COM Add-Ins, see this article:
http://www.mvps.org/word/FAQs/Customization/CheckIfAddinsInstalled.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
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