Runtime Error

[Graham Mayor]

See http://www.gmayor.com/what_to_do_when_word_crashes.htm followed by
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm especially in
relation to add-ins.

--
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Graham Mayor - Word MVP


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[Wild Thing]

Everytime I try to launch word XP, I get the following message.
Microsoft Visual C++ Runtime Library
Runtime Error
Program: C:\Program Files\Microsoft Office\Office10\Winword.exe

This Application has requested the runtime to terminate it in an unusual way.
Please contact the application's support team for more information.

And when I click on OK, the program closes down. Can somebody please help me
solve the problem. This problem only occured when I installed outlook on my
system. Before that everything was find. I tried uninstalling outlook, no
effect. I tried downloading Office update, No effect

 

[Beth Melton]

A Visual C++ error means there is an error in a COM add-in which can
be easy or a little more difficult to find depending on what type of
COM add-in you are dealing with. Some are installed 'per user' and
some are installed 'per machine (all users)'. It's the 'per machine'
COM Add-ins that could be a little more difficult to track down.

Here's an article for troubleshooting COM Add-in errors in Word:

"WD: How to Troubleshoot a Visual C++ Runtime Error in Word"
http://support.microsoft.com/default.aspx?scid=kb;en-us;555220

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[tcl]

I get the same message when I try to open word document attachment in my
outlook express. I can eventually open the document if I drag it to my
desktop and click on it. Did anything help you?

Terry

 

[tcl]

Everytime I try to launch word XP, I get the following message.
Microsoft Visual C++ Runtime Library
Runtime Error
Program: C:\Program Files\Microsoft Office\Office10\Winword.exe

This Application has requested the runtime to terminate it in an unusual way.
Please contact the application's support team for more information.

And when I click on OK, the program closes down. Can somebody please help me
solve the problem. This problem only occured when I installed outlook on my
system. Before that everything was find. I tried uninstalling outlook, no
effect. I tried downloading Office update, No effect

 

[Helen]

The system of my computer is Windows XP, and everytime i open my Microsoft
word i get a message saying:

Microsoft Visual C++ Runtime LIbrary
Program: C\Program Files\Microsoft office\office10\winword.exe

This application has requested the Runtime to terminate it in an unusual way.
Please contact the applications support team for more information.

when i click ok the Microsoft word is closed.
This problem has been happening for few days.
First I remove the office, and reinstall the problem still
there. I remove again and install another version of office, the same problem
show.
Second I find some article from:
http://support.microsoft.com/?kbid=555220
they say :
" CAUSE
A runtime error means that there is an error in an add-in that is attempting
to run.
Typically the add-ins are created by a third-party and are not part of the
Word installation.
These errors could be caused by a malfunctioning virus as well."

and according the methods they suggest, those methods should help me locate
the COM Add-in causing the error.

I try method 1,
"Method 1
1. On the Tools menu, click Customize
2. Select the Commands tab if necessary
3. In the Categories on the left select Tools
4. In the Commands section on the right locate the COM Add-ins… command
5. Drag/drop the COM Add-ins to a toolbar location of your choice
6. Click OK to close the Customize Toolbars dialog
7. Click the COM Add-ins command to open the COM Add-ins dialog
8. Deselect the add-in to prevent it from loading when Word starts"

but I can't find categories. so method 1 is not work.

in method 2
"Method 2
If a COM Add-in is installed per-machine (all users) rather than per-user,
it will not appear in the COM Add-ins utility described in Method 1. Use the
following steps to determine if the add-in is listed in System Information:


1. On the Help menu click About Microsoft Word
2. Click the System Info command
3. Navigate to Office Applications\Microsoft Word\COM Add-ins
4. Review each add-in listed on the right to determine if there are COM
Add-ins listed that did not appear in the COM Add-in utility
5. For those that are not listed in the COM Add-ins utility and the
Installed value is Yes follow the steps in the Resolution to disable the
add-in

Notes:
• The exact path for Word COM Add-ins may vary depending on the version of
Word you are using.
• If you started Word using the /a switch the COM Add-ins list will be
unavailable."

I find in system infomation, system summary\Office 10
Applications\Microsoft Word\COM Add-ins show:
Microsoft Word 2002 has not been started or is not installed. Install
and/or start application then press F5 to refresh.

so there are not COM add-ins there.



How can I do?

Could you help me?