Runtime errors in Outlook

G

gdo

When I select "new" button to begin an email, I get the following error:

ACOutCom (window title)
Runtime Error 2147467259 (80004005)
Method '~' of Object '~' failed

I select "okay" and it clears and I press on normally with operations. It
wasn't always this way...can't figure out how to stop it.

XP Sp2 and Zone Alarm Security Suite
 
N

neo [mvp outlook]

Sounds like you have the ActivCard Outlook add-in installed. Try disabling
this addin via Tools > Options > Other tab > Advanced Options button > COM
Addins.
 
G

gdo

That worked. Now I need to figure out why it started doing that...been using
AC for a while. Thanks!
 
N

neo [mvp outlook]

I would start by looking at ZoneAlarm. (Just so you know, the 800040005
number means access denied. means you don't have permission to do something
or something blocked the request.)
 

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