Same email downloads several times

S

Siri_Fiebiger

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC
Email Client: imap

Periodically the same email will download from my IMAP account 2-4 times, and I can only delete the original from Entourage, so I have frozen duplicates cluttering my Entourage mailbox.
 
B

Barry Wainwright

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC
Email Client: imap

Periodically the same email will download from my IMAP account 2-4 times, and I can only delete the original from Entourage, so I have frozen duplicates cluttering my Entourage mailbox.
Click to expand...

This sounds like you may have a corrupted database.

To rebuild the database, start up Entourage while keeping the Option key
pressed - keep it pressed until you see the rebuild screen, then follow
the instructions.
 

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