save all attachments in outlook 2k3 not working with exchange 2010

[Mike Sharp]

Hi,

I have recnetly upgraded to exchange 2010,
everything is great but one issue I have noticed is that my outlook 2k3
users no longer have the save all attachments option on messages sent since
the migration.

older mail items with multiple attachments still function as they used to
do, there is no error message and it isnt that the save all attachments
option is greyed out, it doesnt even show up.

any help?

many many thanks in advance for taking the time to read this and give your
input.

Regards
Mike Sharp

 

[Mike Sharp]

BUMP

anyone?

 

[Orland, Kathleen]

You can try this workaround: Select all attachments (Ctrl+A), Copy (Ctrl+C),
navigate to your destination folder, Paste (Ctrl+V).

From MSFT support:

There is a known issue with Exchange 2010 mailbox that Outlook is unable to
save all attachments. The attachments are not listed properly. However,
users are still able to save individual attachment.

When users receive a MIME message from the Internet with attachments,
Exchange 2010 Content Conversion sets Content-Id on all attachments, thus
making them inline for Outlook. So Outlook is unable to list these
attachments in "save attachments" command. That is why it doesn't work if we
save attachments using the following methods:

1. Click File (menu) -> Save Attachments.
2. Open the mail, and go to the Office button | Save As | Save Attachments.