Never heard of that before! Try this procedure to rebuild the Word
preferences:
1) Track down all instances of pre-2008 Normal template on your computer,
and drag them to your desktop. The file is called simply "Normal" and has
no extension.
2) Find and delete the file Normal.dotm. Unless you have moved it, it
should be in
~/Library/Application Support/Microsoft/Office/User Templates/
3) If the following files exist, Remove or rename them:
~/Library/Preferences/Microsoft/Word Settings (10)
~/Library/Preferences/Microsoft/Word Settings (11)
~/Library/Preferences/com.Microsoft.Word.plist
~/Library/Preferences/Microsoft/Office 2008 (the whole folder!)
4) Ensure that your copy of OS X is right up-to-date with the latest patches
issued by Apple. Run Software Update until it finds nothing!
5) Then Repair Permissions with Disk Utility.
6) Now start Font Book and "Resolve Duplicates". Office installs some later
versions of fonts already in place: you must get the duplicates out, or Word
will crash.
7) If required, install the 12.2.0 and 12.2.3 and 12.2.4 updates, in that
order.
8) Repair permissions again.
9) Now shut down, wait for the power to go off, then re-start. This fires
the Unix clean-up scripts.
Hope this helps
Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel When
I want to save a document and hit Save, the Save As dialog box opens but will
not automatically expand, as it used to, to show my Devices, Places, and
folders. I have to hit the down arrow next to the Save As dialog box. That
accomplishes the expansion, but then the window is so big that the Save box is
way off to the right and off the screen. I can go to the folder where I want
to save the file but then have to hit the up arrow next to the Save As dialog
box contract the window so that I can hit Save. There must be a simple answer.
This is annoying and does not occur with Excel or PPT.
Thanks.
--
The email below is my business email -- Please do not email me about forum
matters unless I ask you to; or unless you intend to pay!
John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410 | mailto:
[email protected]