save as dialog box won't open

[Renee]

Hello:

I am unable to save new documents in any Microsoft Office 2001
applications (I am on a mac - powerbook). The system dings when I hit
save or save as but no dialog box appears.

When I open a current file and make changes, I can save them. I can
also open, print and compare documents as well as perform all other
functions, and I can save new documents in any other application, such
as quark and adobe illustrator.

Any suggestions are welcome as I am on a tight deadline and can not
save anything new.

Help!

Thanks,
Renee

 

[Jim Gordon MVP]

Hi Renee,

Be sure that you have installed the Office 2001 updates from the Microsoft
web site. After you have done that rebuild your desktop file and then adjust
the preferred memory settings higher in Office applications.

The updates for Office 2001 are here:
http://www.microsoft.com/mac/downloads.aspx#Office2001

Suggestions for general troubleshooting are here:
<http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com
:80/support/kb/articles/Q297/2/38.ASP&NoWebContent=1>

-Jim Gordon
Mac MVP

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