Save As dialog in MS Office hangs

[Thorbjorn Sundboe]

Hi,

When I try to use the Save As dialog from Word, Excel or Powerpoint 2003, my
system hangs for a long time when I try to choose destination folder in the
"Save in" drop down. The drop down where I see the folder goes completely
grey, I do not even see the folder frield anymore. After 1-3 minutes, it
comes back. Then, when I choose folders or shortcuts in the folder list, it
can take the same amount of time for each folder in the hierarchy I click
on.

I should have a very clean system, I have licensed software to clean
registry, temp files, background programs and other resource culprits. I
have defragged, ran checkdisk, etc. I am running a Thinkpad C2Duo with 2 GB
RAM.

Any idea what the matter could be?

Cheers, Thorbjorn

 

[Beth Melton]

Usually an unavailable mapped drive causes this behavior. The delay is
caused by the application attempting to find it. If you have any, remove
them and that should speed things up.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Thorbjorn Sundboe]

Usually an unavailable mapped drive causes this behavior. The delay is
caused by the application attempting to find it. If you have any, remove
them and that should speed things up.

Thanks. This sounds very plausible. I have an HP printer to which I connect
wirelessly where I can insert memory cards. These show up as mapped drives
on my PC. When I am connected to the printer, I do not have the issue. Now I
just need to find out how to prevent my printer driver from mapping this
drive.

Cheers, Thorbjorn