Save As issues using Office 2003

[rickarsher]

About 2 months ago started having problems saving with office 2003,
especially Word documents. Receive the following errors: The disk is
full or out of memory. The save failed due to out of memory disk
space.
Users are saving to a network share on Windows 2003 Server running on
an HP server. If they save to their home directory everything works.
There is lots of space on the server - 120 GB free and all computers
have at least 4 GB free space on computers.

Server is running Arcserve 11.1 and Mcafee 8.5.
User are running either XP or 2000 with SP4 with Mcafee 8.5 or 8.01

Any help with this problem would be appreciated. I'm pulling my hair
out over this one.

thanks

 

[Anne Troy]

It's been my experience that this is caused mostly by the host PC being out
of resources and not the storage drive. Often, when a hard drive needs a good
cleanup, it'll report this message...in error. The drive is fine, it just
needs a cleanup. See the following article for instructions:
http://www.officearticles.com/misc/how_to_clean_up_your_hard_drive.htm

 

[rickarsher]

It's been my experience that this is caused mostly by the host PC beingout
of resources and not the storage drive. Often, when a hard drive needs a good
cleanup, it'll report this message...in error. The drive is fine, it just
needs a cleanup. See the following article for instructions:http://www.officearticles.com/misc/how_to_clean_up_your_hard_drive.htm
--
~Anne Troywww.OfficeArticles.com








- Show quoted text -

Thanks for the response. So you mean I should be cleaning up
resources on the computers that are running office, not the server?

 

[Anne Troy]

Cleaning up the hard drive should be done anyway. Why not test it out?

 

[rickarsher]

Cleaning up the hard drive should be done anyway. Why not test it out?
--
~Anne Troywww.OfficeArticles.com






- Show quoted text -

I have done this, cleaned up the hard drive on a couple of computers
that have been having this issue. Still doing it on these computers
and other ones also. Any other suggestions. Users are getting very
annoyed.

thanks

 

[Terry Farrell]

Is the server fully patched up to date? Have you monitored your network
switch to make sure that it isn't an intermittent network problem? Are you
running an ISA server?

Terry

 

[rickarsher]

Is the server fully patched up to date? Have you monitored your network
switch to make sure that it isn't an intermittent network problem? Are you
running an ISA server?

Terry








- Show quoted text -

We are not running ISA server and the server is fully patched. I have
tried to monitor the switches but not sure what is the best way to do
this. Are there any programs out there that you would suggest?

 

[rickarsher]

We are not running ISA server and the server is fully patched. I have
tried to monitor the switches but not sure what is the best way to do
this. Are there any programsoutthere that you would suggest?- Hide quoted text -

- Show quoted text -

We now have another interesting thing happening when saving in Word -
click on Save or Save as and it takes the computer offline - can't get
to any mapped drives or printers. Exchange is still working though and
it is on the same windows 2003 server. Help I'm ready to put my head
in a vice

 

[Terry Farrell]

OK. Here's a test for elimination purposes. Open WIndows Explorer and remove
all mapped drives. Reboot.

Then test Word. Will it SaveAs now by navigating manually to the server
drives?

Terry

 

[Joel L]

I am suffering the same issue and have even resorted to Microsoft support to
no avail.

Have you found a solution?

 

[Terry Farrell]

If Word cannot see the mapped drives, it explains why it isn't saving
correctly. When Word fails to see the mapped drives, if you switch to
Windows Explorer, can it see the mapped drives?

What type of server OS are you running?

Terry

 

[Terry Farrell]

Are you using mapped rives too? What type of server OS are you using? Is
Word not seeing the mapped drives when this happens? Can you see the in
Windows Explorer.

What AV are you using? Are you using anything that may be messing with your
network connections?

Terry

 

[pramod dobhal]

Save As issues using Office 2003

 

[Suzanne S. Barnhill]

Unless you tell us what the "issues" are, I don't see how we can be expected
to help. What happens when you try to save?