save contacts when uninstalling

[Judy]

My Outlook 2003 is corrupted; it opens then immediately hangs. I think I need
to uninstall it then reinstall it again. I have a large address book and
many saved messages (which I backup regularly so I think I can retrieve my
saved messages when I reinstall). Without being able to work in OUtlook to
export my current contacts, will I somehow be able to save them? I've already
tried just doing a reinstall, without first uninstalling, that didn't fix
anything.

Thanks, Judy

 

[KOrland]

http://www.howto-outlook.com/Howto/backupandrestore.htm

Regarding your Outlook, have you run Detect and Repair from the Help menu?
Have you tried deleting and recreating the profile?

http://www.howto-outlook.com/Faq/newprofile.htm

 

[Jocelyn Fiorello [MVP - Outlook]]

You may have a corrupted outcmd.dat file. This is the file that stores your
toolbar customizations, and when it becomes corrupted, Outlook can't use it
at startup to build your toolbars, thus causing the hangups. Try renaming or
deleting your outcmd.dat file while Outlook is closed. Renaming it might be
the best idea if you have a lot of customizations that you'd prefer not to
lose; that way if renaming the file doesn't solve your problem, you may be
able to restore it later when you do get Outlook working properly again.

Note: If you're using Windows 2000 or XP, you'll need to search in hidden
and system folders to find the outcmd.dat file.

--
Jocelyn Fiorello
MVP - Outlook

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