Save Errors With Read-Only and Accessing Data Storage

[Guest]

I have PPT 2004 on two different Macs with this same problem:

When working on any presentation, after saving changes for the fourth time,
I get this error:

There was an error accessing Data Strorage: Office:file_name.ppt

Then saving again, I get:

Data Storage: Office: file_name.ppt is read-only. Do you want to save
changes under a different name?

When I click Yes and save with the SAME name to overwrite the existing one,
I get:

There was an error accessing Data Storage: Office: PowerPoint Temp

And get a useless temp file in the same folder as the original file.

Any solutions?

EL

 

[Jim Gordon MVP]

Hi,

Try running Disk Utility's First Aid program to repair permissions and see
whether that fixes the problem

Thanks.

-Jim

--
Jim Gordon
Mac MVP

MVPs are not Microsoft Employees
MVP info

 

[Patrick Davis]

I'm getting the same "error accessing" problem. I've repaired
permissions and used Norton disk doctor. The problem only appears with
PowerPoint 2004. Currently I always have to do "save as", which is a
real pain. Any ideas?

--Pat

 

[Patrick Davis]

The problem is in the preference files.

Here's the fix:

1. Quit all Office applications
2. Open the following folder: home/library/preferences/microsoft
3. Delete two files: "com.microsoft.Office.prefs.plist" and
"com.microsoft.PowerPoint.prefs.plist"
4. Empty the trash
5. Restart PowerPoint and see if it works.

 

[Patrick Davis]

OK. The problem came back. After a number of hours on the phone with
Microsoft we figured out that the problem is with Norton AntiVirus. I
reinstalled AntiVirus and disabled the "Auto-Protect" feature.
Everything is now back to normal.

--P