Save issue - Exchange

[Jack]

I have a contact based upon custom contact form with a form level command
button that saves and closes the form (along with doing some other
checking). In certain situations the contact is opened, left open for a few
minutes (5-10) and then the save and close command button is click. What
happens next is some of the time it fails on the close(olsave) with the
message "the operation cannot be performed because the message has been
changed."

I assume this is do to a consistency issue with the open copy and the copy
on the server, however I assumed that in that case it creates a conflict
record and not completely stops the action.

My question is: Is there a way to get around this? If not is there a
generally accepted way to handle this error so it does not throw the error
to the UI?

Jack

 

[Peter Huang [MSFT]]

Hi Jack,

I understand that you working on the Outlook Custom Form which saved on the
Exchange Server.

But this newsgroup is primarily for issues involving how to use Office
Application Object Modal to do some manually job programming.

For this Please post this question in the newsgroup below.
We recommend posting appropriately so you will get the most qualified pool
of respondents, and so other communities who regularly read the newsgroups
can either share their knowledge or learn from your interaction with
community.

microsoft.public.outlook.program_forms

However, this queue is not a MSDN managed queue yet. So if the issue is
urgent for you, I think the best way is to use one of your MSDN subscriber
free support incident to contact our customer support service. There will
be one support engineer working specially with you on it. Please visit the
following page for how to submit it:
http://msdn.microsoft.com/subscriptions/support/default.aspx

If you have any more concerns, please feel free to post here. Thanks very
much for your understanding.

Best regards,

Peter Huang

Microsoft Online Community Support
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