Save, Save As and AutoSave disabled (New or existing documents)

L

Lugubrious

Something I've never encountered: In the middle of writing, I got a message
indicating that "AutoSave is postponed for Document XXX." I thought this was
fine since I was Cntl-S saving every few minutes. After about 6 hours of the
"postponed" message popping up, I tried to Save As. No "Save As" box came
up. When I tried to close the document (thinking that it had been saved all
along by use of Cntl-S), Word asked if I wanted to Save the document. I
selected "Yes," and then tried to close the document, but was asked again if
I wanted to save. I finally closed it without saving, and the temp file on
the document was last modified (saved) just before I started getting the
AutoSave message. Essentially, the document is lost. I've since tried
opening a blank document and after typing a few words, I try to save.
Nothing. Autosave is selected in the Options tab, but all save functionality
is lost. Virus scans and Ad-Aware scans are negative.

Any ideas?

Thanks all.
 
B

Beth Melton

What version of Word are you using? The term "AutoSave" was replaced
in Word 97 with "AutoRecovery". Perhaps that's was the text used in
the message?

In any event, AutoRecovery is "emergency use only" save and it's only
used if the document isn't closed properly in the event of a
crash/hang/etc. If you had been saving your file ever few minutes then
it should still be there.

Now, it could be there was a problem during the Save process. Check
the folder for the document and see if there is a temp file named
something like ~wrd*.tmp. If you find one then try opening it in Word
and see if it's your document.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Office 2007 Preview Site:
http://www.microsoft.com/office/preview/default.mspx
Office 2007 Community Articles/Tutorials:
http://www.microsoft.com/office/preview/community/article_archive.mspx

TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 

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