Saving a word document as a PDF

T

tk

I have been trying to save my word documents as a PDF but always get the
message that the file is in use by another user but I am the only user on my
laptop and it is not networked.
 
B

Beth Melton

What is your virus scanner? I know Kaspersky is known to cause this issue.
The only way to workaround it is to disable the protection, save your PDF,
and then re-enable protection.

Even if you aren't using Kaspersky it's still a good idea to rule out your
virus scanner.

~Beth Melton
Microsoft Office MVP
 
J

James Wilkins

tk said:
I have been trying to save my word documents as a PDF but always get the
message that the file is in use by another user but I am the only user on my
laptop and it is not networked.
 
J

James Wilkins

I successfully installed the Save As PDF and XPS.exe Add-in and was able to
save Word 2007 documents in PDF formats.
Then for unknown reasons, it stopped working for PDFs. I tried what Beth
and Graham suggested to no avail.

After hacking for days I found the following:

Click on the Office Button in the upper left corner of the screen.
Select 'Save As' and 'PDF/XPS' and this brings up the "Publish as PDF or
XPS' dialogue box.
Select 'Options'
If the 'ISO 19005-1 compliant (PDF/A) is check then uncheck it! Unchecking
it will automatically check the box label 'Bitmap text.......'
This solve my problem!
 

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