Saving document to mapped drive

[Chuck Boerema]

I have 1 pc unable to save any Word or Excel document to a mapped drive on a
Win2k server w/ SP4. The pc is only 2 months old; running XP Pro w/ SP2 and
all pertinant security updates applied. It's running Office 2003 w/ SP3.

I am able to create, save, etc to the local hard drive of the pc with no
problems. Anytime I try to save to the mapped drive, the app (Word or Excel)
locks up completely. The pc still functions, so it's not a total freeze, but
I can't even use Task Manager to kill the process. A system reboot is
required.

I KNOW it's not a permissions issue on the server. This occurs even if I'm
logged on to the pc as a Domain Admin. Have tried to uninstall/re-install
Office to no avail. Any ideas?

 

[garfield-n-odie [MVP]]

Right-click on the My Computer icon on the Windows desktop,
left-click on Disconnect Network Drive, and disconnect any mapped
drives that are not currently available.

 

[Chuck Boerema]

All mapped drives are available. The drives get mapped via a logon script
from the server; not mapped at pc level.