Saving impossible because disk is full ???

L

Larry

Now and then, I get the following message in word 2004:

"The disk is full trying to write to "Macintosh HD". Free some space on
this drive, or save the document on another disk. Try one of the
following:
* Close any unneeded documents, programs, windows.
* Save the documents on another disk.

Strange, I have got 40 GB free on my HD.

Any suggestions, the problem seems to become 'regular' !
 
J

John McGhie

Hi Larry:

You want me to "guess" which of the umpteen versions of operating system and
Word you are running? The answer is different for each...

Let's assume Word 2004.... If you don't have 2004 and OS 10.3, then see
Beth's article mentioned at the end.

I have no "suggestions" other than I can tell you that the error has nothing
to do with disk space. It's a generic error that simply means "The computer
returned a file system error when Word attempted to save the file."

The error is an unhappy set of circumstances with blame spread evenly among
all parties :) Word should be coded to avoid it (I assure you, they're
trying...). Apple shouldn't do it. Your disk shouldn't cause it to do it.
The error "might" not happen if your disk permissions were different.

The real cause of the error is usually that there are too many files open
and the operating system will not allow Word to open another one. It needs
to do this in order to perform a Save (you can't write to a file you are
trying to read, you have to write a new file then switch to reading that:
that's how Word saves).

Before you do anything else, I suggest that you do the following:

* Shut down your computer (all the way to power-off, we need a full reboot)
and restart it. This causes OS X to clean up its temporary file storage.

This may cure the problem for a while. For an explanation, see here:
http://www.macfixit.com/staticpages/index.php?page=20031110093132207

Apple recently released the 10.3.7 update which among many other things
fixes some file system operations. I have installed it, and I don't get the
error. But then, I never "have" had the error.

I also run Word with "always make backup" set ON in the Save preferences
(which causes Word to generate fewer temporary files). And I have an old PC
user's habit of quitting applications (as opposed to minimising them) when I
am not using them. This technique "should" no longer be necessary (in
either Windows or Mac) but if you do it, it forces the application to
release any temporary files it has opened, allowing the OS to automatically
clean them up.

Then again, rebooting "should" not be necessary in either OS. In practice,
each of these OSs completes some important house-keeping when it starts up.
It can help a lot to reboot once a month or so.

If all else fails, Beth has a useful article here:
http://word.mvps.org/MacWordNew/DiskFullErrorContent.htm
that contains a downloadable tool that "may" help.

The article was written around Word 2001/X, but the utility offered will
work in Word 2004 also. Whether it "helps" is another matter: it isn't
supposed to, because it deals with a different problem that triggers the
same error message. But often in these situations, simply stirring things
up in the computer will often enable you to get lucky!

Hope this helps


Now and then, I get the following message in word 2004:

"The disk is full trying to write to "Macintosh HD". Free some space on
this drive, or save the document on another disk. Try one of the
following:
* Close any unneeded documents, programs, windows.
* Save the documents on another disk.

Strange, I have got 40 GB free on my HD.

Any suggestions, the problem seems to become 'regular' !

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Consultant Technical Writer
Sydney, Australia +61 4 1209 1410
 
D

David McCowan

All of a sudden having the same problem. Nothing has changed and Word is the
only program open. Using 10.3.7 and 2 GB of RAM. Work production has totally
stopped! :(
 
J

John McGhie

David:

Let's assume Word 2004 and a dual G5? That's about all you would put 2GB of
RAM into...

Get back to me with your specific software versions and levels please, I
need to put in a bug on this.

For what it's worth, I am not seeing the problem here with Word 2004 11.1
and OS 10.3.7. It saves to both the disk and the Windows server just fine.

cheers

All of a sudden having the same problem. Nothing has changed and Word is the
only program open. Using 10.3.7 and 2 GB of RAM. Work production has totally
stopped! :(

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Consultant Technical Writer
Sydney, Australia +61 4 1209 1410
 
P

Pete

I just started having the same disk full error today. I'm running Word
X, upgraded to Service Release 1 and the 10.1.6 update on a Powerbook
G4 667 Mhz, OSX 10.3.7 with 768MB RAM.

I've tried all the suggestions I could find, including the "Disk is
Full Error?" add in and copying the entire contents except the final
paragraph mark to a new file. I have fast saves off, always make a
backup on, autorecovery set for 30 minutes and file sharing off.

I've repaired my disk, my permissions and rebuilt directories using
Disk Warrior. Nothing seems to help.

The file I'm working on large...about 300 pages...and with lots of
graphics, Equation Editor entries, a Table of Contents and an Index.
The saved file is about 6MB.

The save process actually proceeds just fine until the very end, when I
get the disk full error. I've tried saving it on two drives, one with
12GB free and another with 50GB free. No luck.

Any further suggestions would be greatly appreciated! I'm supposed to
go to print with this in about a week!

Pete
 
B

Bob Mathews

I just started having the same disk full error today...

I've tried all the suggestions I could find...

The file I'm working on large...about 300 pages...and
with lots of graphics, Equation Editor entries, a Table
of Contents and an Index. The saved file is about
6MB.

Pete, one of the things that causes this error is corrupted OLE
information that Word uses to keep track of inserted objects like
graphics and equations. We have an article on our web site that
deals with this issue:
<http://www.dessci.com/en/support/tsn/TSN64.htm>.

Extremely large Word files like yours will almost always cause
problems at some point in their life cycle. After you get this
problem fixed, I'd recommend you break up your document into
smaller (~50 page) chunks.
--
Bob Mathews (e-mail address removed)
Director of Training 830-990-9699
http://www.dessci.com/free.asp?free=news
FREE fully-functional 30-day evaluation of MathType 5
Design Science, Inc. -- "How Science Communicates"
MathType, WebEQ, MathPlayer, MathFlow, Equation Editor, TeXaide
 
P

Pete

Just wanted to say thanks to Bob. The link he sent was extrememly
helpful.

I found a corrupt Equation Editor file by selecting the entire contents
and hitting the F9 key to update feilds. That spotted the corrupt
graphic, and I'm saving flawlessly again. See the link Bob posted for
more info.

Pete
 

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