Saving in Excel 10.1.9 on Mac OS X 10.5.6 sometimes hangs

[jcohen]

Version: v.X
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Recently moved from a MacBook w/10.4.11 to an iMac w/10.5.5 and started getting a random SWOD (Spinning Wheel of Death!) in Excel when saving. Force quit doesn't work, I have to Restart. Updated to 10.5.6 (crash log is from before the OS update) but same deal. Is Office X not compatible with Leopard?

Process: Microsoft Excel [364]
Path: /Applications/Microsoft Office X/Microsoft Excel
Identifier: com.microsoft.Excel
Version: 10.1.9 (10.1.9)
Code Type: PPC (Translated)
Parent Process: launchd [89]

Date/Time: 2009-01-02 13:41:01.927 -0800
OS Version: Mac OS X 10.5.5 (9F33)
Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0

Thread 0 Crashed:
0 ??? 0x7b2d23ce 0 + 2066555854

Thread 1:
0 ??? 0x800bc4a6 0 + 2148254886
1 ??? 0x800c3c9c 0 + 2148285596
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886
3 ??? 0x800ed6f5 0 + 2148456181
4 ??? 0x800ed5b2 0 + 2148455858

Thread 2:
0 translate 0xb81529ef spin_lock_wrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80dfb0b 0xb8000000 + 916235

Thread 3:
0 translate 0xb8152b6b spin_lock_wrapper + 91311
1 translate 0xb817b608 CallPPCFunctionAtAddressInt + 137124
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spin_lock_wrapper + 4259

Thread 4:
0 translate 0xb8152c24 spin_lock_wrapper + 91496
1 translate 0xb817b31e CallPPCFunctionAtAddressInt + 136378
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spin_lock_wrapper + 4259

Thread 5:
0 translate 0xb8152863 spin_lock_wrapper + 90535
1 translate 0xb816e79d CallPPCFunctionAtAddressInt + 84281
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813ce79 spin_lock_wrapper + 1981

Thread 6:
0 translate 0xb815289e spin_lock_wrapper + 90594
1 translate 0xb816e8a7 CallPPCFunctionAtAddressInt + 84547
2 translate 0xb80dfb0b 0xb8000000 + 916235

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x7af21844 ecx: 0xd0baffbf edx: 0xbfffba80
edi: 0xb81d8794 esi: 0x7af21824 ebp: 0x8080d180 esp: 0xb7fffacc
ss: 0x0000001f efl: 0x00010217 eip: 0x7b2d23ce cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000

Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate

Translated Code Information:
Rosetta Version: 21.03
Args: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp /Applications/Microsoft Office X/Microsoft Excel
Exception: EXC_BAD_ACCESS (0x0001)

Thread 0: (0xb019ed64, 0xb8152b6b)
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
0x00728cd4: No symbol
0x84ad51e4: No symbol
0x84afea30: No symbol
0x84afebb8: No symbo

 

[JE McGimpsey]

Version: v.X
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Recently moved from a MacBook w/10.4.11 to an iMac w/10.5.5 and started
getting a random SWOD (Spinning Wheel of Death!) in Excel when saving. Force
quit doesn't work, I have to Restart. Updated to 10.5.6 (crash log is from
before the OS update) but same deal. Is Office X not compatible with Leopard?

I test my apps using Office X in Leopard with no problems.

However, random crashes are difficult to diagnose.

Couple of questions:

Are all the crashes on saves to the local drive?

Does this happen with a new Mac OS X account?

How did you "move" Office? Using the Apple Migration Tool is a frequent
source of problems, as preferences/hidden files may not get transferred
correctly.