Saving Word Documents to Network Drive

[Scott Cardais]

I have an external USB drive connected to an Airport Extreme wireless base
station's USB port. The external drive acts as a network drive.

When I Open / Edit a Word document saved on this network drive, I get the
following error message:

Word cannot complete the operation because too many files are open.

This happens when only one file is open.

I read this problem was solved in OSX 10.4.6 but it seems to have
reappeared. I am using 10.4.10 with the latest versions of Airport software,
too.

MacBook Pro, OSX 10.4.10, SantaRosa Intel, 15.4", 2GB RAM. Word 2004 for
Mac with latest MS Office Service pack installed. Version says 11.3.5 but I
think it's actually 11.3.6 and the version number didn't change for some
reason.

Any suggestions?

Thanks,

Scott C

 

[raumcommander]

Hi Scott,

Welcome to the club!
Read this thread: Problem savin files to NAS

Seems there's still no real solution for this.

Cheers,
Erik

 

[John McGhie]

Hi Scott:

Update the firmware in your Airport Extreme and try again. The early
version had a bug that caused this.

Cheers

I have an external USB drive connected to an Airport Extreme wireless base
station's USB port. The external drive acts as a network drive.

When I Open / Edit a Word document saved on this network drive, I get the
following error message:

Word cannot complete the operation because too many files are open.

This happens when only one file is open.

I read this problem was solved in OSX 10.4.6 but it seems to have
reappeared. I am using 10.4.10 with the latest versions of Airport software,
too.

MacBook Pro, OSX 10.4.10, SantaRosa Intel, 15.4", 2GB RAM. Word 2004 for
Mac with latest MS Office Service pack installed. Version says 11.3.5 but I
think it's actually 11.3.6 and the version number didn't change for some
reason.

Any suggestions?

Thanks,

Scott C

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:[email protected]

 

[sebemina]

Does anyone have a link to this firmware update? I have the same issue
and only bought my airport extreme the day before yesterday, and
downloaded the relevant firmware updated when prompted...

Thanks

 

[sebemina]

FYI I have:

Airport Extreme with Firmware 7.1.1
Mac OS 10.4.10
Word 2004 with all latest software updates
2 Macbook Pros
A 500Gb Lacie Drive

....and it is presently impossible to enter a Word document in the
drive via Airport, change it, and then save it as the same file,
because I get the "too many files" message. It's all over the internet
- everyone seems to have this issue. It's a bit of a scandal really,
isn't it. Is there a solution I've missed somewhere, or is it really
true that using an airport (and as far as I can tell various other
things too) to access documents made using the most universal word
processing software in the world is basically a no-no? Aarrrgh.

 

[John McGhie]

We don't have anything new on this: A few people seem to get the problem,
but there are not enough reports to make me think that "everyone" with this
combination of hardware gets it. These are both extremely popular devices:
I would expect to be swamped with reports in here if everyone was getting
it.

Let me ask the Microsoft testers again: last I heard, they thought they had
found and fixed the problem with the Airport firmware update.

Cheers

FYI I have:

Airport Extreme with Firmware 7.1.1
Mac OS 10.4.10
Word 2004 with all latest software updates
2 Macbook Pros
A 500Gb Lacie Drive

...and it is presently impossible to enter a Word document in the

drive via Airport, change it, and then save it as the same file,
because I get the "too many files" message. It's all over the internet
- everyone seems to have this issue. It's a bit of a scandal really,
isn't it. Is there a solution I've missed somewhere, or is it really
true that using an airport (and as far as I can tell various other
things too) to access documents made using the most universal word
processing software in the world is basically a no-no? Aarrrgh.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:[email protected]

 

[sebemina]

Thanks John - I guess it's just our rotten luck. Look forward to
hearing what MS come back with.

 

[John McGhie]

They haven't, and probably won't, come back with anything.

That means two things:

1) They're flat out making the next version of Office, and

2) Their first look at the problem indicated that the cause of the fault is
not in Microsoft code.

Which sux, because Apple's not going to be in a hurry to fix it while the
only thing it does is make "Microsoft" look bad

Cheers

Thanks John - I guess it's just our rotten luck. Look forward to
hearing what MS come back with.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:[email protected]

 

[Erik]

Could it be that just people with LaCie Drives are affected? Seems to me,
that everyone (including me) having this problem uses a LaCie drive...

 

[John McGhie]

I think it's "Everyone who has a Network-attached-storage unit, of which the
LaCie happens to be one.

I assume you have AFP disabled? I assume you have the latest driver from
LaCie?

Sorry: No help at all, I know...

Could it be that just people with LaCie Drives are affected? Seems to me,
that everyone (including me) having this problem uses a LaCie drive...

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, NT, Australia. S12.22.1918,E136.99.5392
+61 4 1209 1410, mailto:[email protected]