SBS 2003 and Outlook 2003 requesting data, freeze

[Jerry]

2004 2:53 PM

I have two separate clients that are running the new SBS 2003 with XP
workstations running Outlook 2003.

Both randomly receive the messages:

Outlook is requesting data from the server
Outlook is trying to retrieve data from the Microsoft Exchange Server

Client 1
Running 2 servers that each has a Dual GHz Xeon w/hyperthreading on with 4
gigs of ram. One server is running the SBS 2k3 and the other server is
running a Win 2k3 as a terminal server. They are connected on a 1Gig
backplane. 10 users total.

Client 2
Running 2 servers. One server has a 2.GHz P4 w/hyperthreading on running
SBS 2k3. The other server is a 2.GHz P4 running Win 2k3 as a terminal
server. They are connected on a 100Mb backplane. 2 users total.

Software on both SBS 2k3 systems:
GFI Faxmaker
SAV 8.1
SAV MSE 4.0
Veritas Backup Exec 9.0
Exchange 2k3 (of course)
APC PowerCute Business Edition

Software on both Win2k3 Server systems varies from each client but does
contain:
Office Pro 2k3
SAV 8.1 Client
GFI Faxmaker Client
IE 6


In both client's office's during the day while working from the TS servers
or on local XP machines they will receive either of the above Outlook
messages. It doesn't seem to matter if the Outlook view has a lot of mail
or objects or if anyone else is even in the system (Terminal Server) the
same time as they are. It also doesn't matter if they are running other
applications (such as Word, Excel & IE) at the same time. The hanging seems
to last anywhere from 5 seconds to 30 seconds.

Any Idea's?

(e-mail address removed)

 

[Mike]

Jerry,

The problem with Outlook requesting data usually occurs over a VPN
behind a firewall, some solutions include Using a passive firewall
instead of a hardware firewall... Also make sure the Exchange server
is running non-referral and static port configuration. Another
solution i found elsewhere is below

Go to
HKEY_LOCAL_MACHINE
-> System
-> Current Control Set
-> Services
-> TCIIP
-> Parameters
-> Interfaces

look for the active nic and insert a dword value named MTU with the
decimal value 1300


Hope this helps.