Scanning for viruses

S

Sherri

Since running the patch for the Blaster Worm, frequently
when I try to open a document in Word 2002 on XP I get
the message "Scanning for Viruses." The computer then
gets hung up and I have to shut down and restart. I
depend on my 1 year old Gateway and Word for my
consulting business, so I find this extremely
frustrating. Can anyone suggest a fix?
 
S

Suzanne S. Barnhill

Disable the Norton Office Plug-in.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
 

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