Scanning to Outlook

[cefpe]

When scanning from my Brother printer to Outlook, the scanned image shows up
on the email sheet but the image will not open. It is blank. I have to scan
to the desktop and then insert the image into Outlook email. This proceedure
did work before but some update has caused the problem.
How do I correct this? I have updated my Brother software.
Thanks,
CF

 

[K. Orland]

What does your event viewer tell you? Any errors relating to Outlook or
Microsoft Office?

 

[cefpe]

There is no error message. The scanned object is shown in the email header
but it is void of any image when I try to open it.