scanpst caused corruption

[Corin]

Hi all,
I had a problem with Outlook running slowly. I have some e-mails on an
Exchange server but most of my important mails on a .pst file. It was taking
a long time to open mails or refresh the reading pane. I did some diagnosis,
creating a new profile without the .pst file, and that was ok; creating a
new .ost file - that took ages to populate, got there eventually, but didn't
improve speed at all; did a chkdsk and found no errors on the disk. Finally
ran scanpst over the .pst file. In the past I have had no problems with
scanpst, other than the backup failing because it fills the disk up. So I ran
scanpst with no backup. Going into Outlook after that there is a Recovered
Personal Folders folder with nothing in it. Checking the size in Outlook
shows 0 bytes. In Windows Explorer, the file is still 1.3Gb, so I assume all
the data is still there. Re-ran scanpst but it found no errors. Can anyone
suggest a method or application that could recover the mails from the .pst
file?

Many thanks,

Corin

 

[DL]

Have you actually opened the pst within Outlook?

 

[Corin]

Yes. There's just a deleted items folder and search folders folder in it.

 

[Brian Tillman]

Finally ran scanpst over the .pst
file. In the past I have had no problems with scanpst, other than the
backup failing because it fills the disk up. So I ran scanpst with no
backup.

Why in the world would you do that? Time to restore the PST from one of the
backups you made earlier. You do make frequent backups of your PST,
correct?

 

[Corin]

No, I have no backus pf the .pst file. As I said, I had confidence in the
process, misplaced, as it turns out. I have found a produce, Advanced Outlook
Repair by Datanumen which has recovered a lot. Could do with more, but the
file may be too damaged.