scanpst.exe crashes while fixing PST file

[Glenn]

I have a PST file that is about 1.97 GB in size. Outlook says it is corrupt
and can't open, to run scanpst.exe. I do run the program on the pst file but
it crashes around step 4. I copy the file and move it to two other computers
thinking there is something wrong with my computer. And those two programs
crash also...

Is there a new version of scanpst that won't crash? Or is there a third
party software that you would recommend?

 

[Karl Timmermans]

While I don't know if there is an issue with any ScanPST version around the
2gb mark (will gladly leave that for someone else to answer) - there are a
few tidbits of info you neglected to include:

#1 - Current version of Outlook in use
#2 - Version of Outlook PST file that you are running ScanPST against

My personal experience with running ScanPST for an Outlook '2007
installation on a PST file created for an earlier version has been less than
stellar but never had any version crash.

Karl
_____________________________________________________________
ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter
"Power contact importers/exporters for MS Outlook '2000/2007"
http://www.contactgenie.com

 

[Diane Poremsky [MVP]]

I'm guessing it crashes because of the file size - 2GB is the max size for
ANSI pst.
See http://www.slipstick.com/problems/repair2gbpst.asp

--
Diane Poremsky [MVP - Outlook]



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