Scheduling a resource for the same time slot by 2 different users

[markm75]

We seem to be running into this issue.. We run exchange 2007.. clients are
either 2003 or 2007.. in both cases i think it was either both 2003 or 2007
on one and 2003 on the other.. cached exchange mode on etc..



A user swears they had the resource in the resource area of the scheduling
assistant, but despite this, was able to schedule a meeting at the same time
as another user already had scheduled.



I have tested this with 2 dummy users and in each test they got a warning
box saying the room was in use, to try a different time slot etc (i forget
the exact conflict box that pops up)..



Is this even possible.. if so, what could be allowing our users to do this
and what could be done to correct it?



Thanks in advance

 

[Milly Staples [MVP - Outlook]]

How is this resource configured? Its own mailbox? Public Folder Calendar?
See this page for some very efficient methods to set up resources:
http://www.slipstick.com/calendar/skedresource.asp

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, markm75 asked:

| We seem to be running into this issue.. We run exchange 2007..
| clients are either 2003 or 2007.. in both cases i think it was either
| both 2003 or 2007 on one and 2003 on the other.. cached exchange mode
| on etc..
|
|
|
| A user swears they had the resource in the resource area of the
| scheduling assistant, but despite this, was able to schedule a
| meeting at the same time as another user already had scheduled.
|
|
|
| I have tested this with 2 dummy users and in each test they got a
| warning box saying the room was in use, to try a different time slot
| etc (i forget the exact conflict box that pops up)..
|
|
|
| Is this even possible.. if so, what could be allowing our users to do
| this and what could be done to correct it?
|
|
|
| Thanks in advance

 

[markm75]

How is this resource configured? Its own mailbox? Public Folder Calendar?
See this page for some very efficient methods to set up resources:
http://www.slipstick.com/calendar/skedresource.asp

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375

Its a user resource mailbox, seems to be fine for 99% of people then once n
while they claim they can double book wo an error

 

[Milly Staples [MVP - Outlook]]

How is the accept/decline (decline conflicting meetings - decline
recurring meetings, etc.) set up on the resource mailbox?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, markm75 asked:

| "Milly Staples [MVP - Outlook]" wrote:
|
|| How is this resource configured? Its own mailbox? Public Folder
|| Calendar? See this page for some very efficient methods to set up
|| resources: http://www.slipstick.com/calendar/skedresource.asp
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
|| How to ask a question: http://support.microsoft.com/KB/555375
||
||
|
| Its a user resource mailbox, seems to be fine for 99% of people then
| once n while they claim they can double book wo an error

 

[markm75]

How is the accept/decline (decline conflicting meetings - decline
recurring meetings, etc.) set up on the resource mailbox?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, markm75 asked:

| "Milly Staples [MVP - Outlook]" wrote:
|
|| How is this resource configured? Its own mailbox? Public Folder
|| Calendar? See this page for some very efficient methods to set up
|| resources: http://www.slipstick.com/calendar/skedresource.asp
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
|| How to ask a question: http://support.microsoft.com/KB/555375
||
||
|
| Its a user resource mailbox, seems to be fine for 99% of people then
| once n while they claim they can double book wo an error

Its set to book automatically.