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Message: [QUOTE="Allen Browne, post: 2545195"] Rene, I have written one of these, and I assure you they can get very involved by the time you cope with things like: - different frequencies of visit; - paid and volunteer caregivers, who are available for different shifts/days, and have absenses/holidays; - clients whose needs change over time, and may also have exclusion periods (e.g. in hospital) of unknown duration; - tracking the special needs/limitations of the clients, the qualifications of the caregivers, and prioritizing the matching of the client/caregiver; - handling the human issues (where some clients and caregivers must not be assigned to each other); - distances, routes, expenses, equipment, medication, etc, etc.; - verification that the scheduled visits actually took place; - keeping caregivers up to date with each client's details (family, doctor, medical insurance, pensions, emergency procedures, alergies, limitations); - reports that collate, format, and lodge the specific information required by each funding agency. There are many ways to handle these things, and some of those things may not be important to you. Hopefully it is enough to help you sit down for a day or two with the right people and define exactly what your needs are, before you try to define the data structure you need to handle this. It is the planning that makes all the difference, like drawing up the blueprints before you begin pouring concrete. -- Allen Browne - Microsoft MVP. Perth, Western Australia. Reply to group, rather than allenbrowne at mvps dot org. act as a scheduling program also in home visits and track what they are doing while they are in the home etc [/QUOTE]

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