SCL Level of 1 or above going to Junk Mail even though level set t

[Ken Montgomery]

Hi Everyone,

We have one user with a weird problem. I have installed the scl.cfg form
suggested by Microsoft to expose the SCL in Oultook. So we started watching
the mail. All mail with a SCL of 0 or -1 comes into the inbox fine. SCL
above 1 goes to junk mail. The exchange server is set for a SCL level of
5...

Any idea why this might be happening (only one user in whole domain?)

Suggestions appreciated...

Ken

 

[Diane Poremsky [MVP]]

what are their settings in Outlook's junk filter?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

 

[Ken Montgomery]

(Sorry those would have been useful

Filter level is set to low, domain is entered into safe senders list, sender
even in safe recipients list, and have verified sender is not in blocked
senders list.

what are their settings in Outlook's junk filter?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

Hi Everyone,

We have one user with a weird problem. I have installed the scl.cfg form
suggested by Microsoft to expose the SCL in Oultook. So we started
watching
the mail. All mail with a SCL of 0 or -1 comes into the inbox fine. SCL
above 1 goes to junk mail. The exchange server is set for a SCL level of
5...

Any idea why this might be happening (only one user in whole domain?)

Suggestions appreciated...

Ken

 

[Diane Poremsky [MVP]]

are there any other antispam programs installed? what about rules?

you could try this: http://www.outlook-tips.net/howto/fix_junk.htm


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

(Sorry those would have been useful

Filter level is set to low, domain is entered into safe senders list,
sender
even in safe recipients list, and have verified sender is not in blocked
senders list.

what are their settings in Outlook's junk filter?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)


message

Hi Everyone,

We have one user with a weird problem. I have installed the scl.cfg
form
suggested by Microsoft to expose the SCL in Oultook. So we started
watching
the mail. All mail with a SCL of 0 or -1 comes into the inbox fine.
SCL
above 1 goes to junk mail. The exchange server is set for a SCL level
of
5...

Any idea why this might be happening (only one user in whole domain?)

Suggestions appreciated...

Ken

 

[Ken Montgomery]

Went through the rules, nothing but two simple rules that wouldn't apply
(both are by specific subject).

Also, no other anti-spam measures in place.

That's what has me lost... I've checked everything I can think of too...

are there any other antispam programs installed? what about rules?

you could try this: http://www.outlook-tips.net/howto/fix_junk.htm


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

(Sorry those would have been useful

Filter level is set to low, domain is entered into safe senders list,
sender
even in safe recipients list, and have verified sender is not in blocked
senders list.

what are their settings in Outlook's junk filter?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)


message
Hi Everyone,

We have one user with a weird problem. I have installed the scl.cfg
form
suggested by Microsoft to expose the SCL in Oultook. So we started
watching
the mail. All mail with a SCL of 0 or -1 comes into the inbox fine.
SCL
above 1 goes to junk mail. The exchange server is set for a SCL level
of
5...

Any idea why this might be happening (only one user in whole domain?)

Suggestions appreciated...

Ken