Screen capture

B

Bernd Kürbs

Hi,

does anyone successfully use the screen capture function of OneNote?

Whenever I try WIN+S my monitors turn into some kind of modern painting:
I can draw a rectangle and the content of this rectangle is copied into
OneNote, but it is difficult to find the proper part of the screen when
it is hidden behind some bizarre colors.

I use two (dualhead) graphics cards and have attached one monitor to
each. This may be the problem but e.g. SnagIt does not have any problems
with this configuration as some other screenshot utilities embedded in
applications I use.

Many Thanks

Bernd Kuerbs
 
B

Ben M. Schorr - MVP

Hi,

does anyone successfully use the screen capture function of OneNote?

Yes, I've used it many times.

Whenever I try WIN+S my monitors turn into some kind of modern painting:
I can draw a rectangle and the content of this rectangle is copied into
OneNote, but it is difficult to find the proper part of the screen when
it is hidden behind some bizarre colors.

I'm not sure what colors you're seeing and it may well be due to your dual
video cards. On my screen the rest of the screen gets faded out to a high
degree of transparency but it is still recognizable as a I draw the
rectangle.

I'm not sure if the dual video cards scenario was tested with OneNote SP1
or not.
 
B

Bernd Kürbs

Ben said:
......
I'm not sure what colors you're seeing and it may well be due to your
dual video cards. On my screen the rest of the screen gets faded out
to a high degree of transparency but it is still recognizable as a I
draw the rectangle.

I'm not sure if the dual video cards scenario was tested with OneNote
SP1 or not.

On my monitors the original screen display is no longer recognizable. I
use a Matrox G550 and a Matrox G450.

But maybe it is the version of OneNote I use: it is the trial version.

Many Thanks

Bernd Kuerbs
 
B

Ben M. Schorr - MVP

On my monitors the original screen display is no longer recognizable. I
use a Matrox G550 and a Matrox G450.

But maybe it is the version of OneNote I use: it is the trial version.

Many Thanks

Bernd Kuerbs

Trial version shouldn't matter - activating it is a legal formality; not a
significant technical upgrade.

I'll have to ask if they've tested screen capture with those video cards.
 
E

Erik Sojka (MVP)

The trial version of OneNote is 100% fully functional. That shouldn't
matter. FWIW, I also just get a "lightened" picture of the screen when I
use the OneNote capture tool...
 
B

Bernd Kürbs

That is different from what I get: it is not a lightened picture of the
screen, but full of lightened color stripes, simply unrecognizable.

Bernd Kuerbs
 
J

John Waller

That is different from what I get: it is not a lightened picture of the
screen, but full of lightened color stripes, simply unrecognizable.


Bernd, I get exactly the same issue with the screen clipping feature in ON
SP1.

The feature still works but the driver or the card seem to have an issue
with whatever mechanism ON uses to create the "lightened" or translucent
screen prior to drawing out the marquee for the screen clipping.
Instead it produces a white screen with random coloured thin horizontal
lines across the entire screen (looks like some kind of garbage or
interference)

I'm running a Matrox G450 DualHead video card (driver version 5.93.9.0 -
14/9/2004 (latest)) with a Sony G420 primary monitor and an ADI E66
secondary monitor on Win XP SP2 fully patched.
 
B

Bernd Kürbs

John said:
Bernd, I get exactly the same issue with the screen clipping feature in ON
SP1.

The feature still works but the driver or the card seem to have an issue
with whatever mechanism ON uses to create the "lightened" or translucent
screen prior to drawing out the marquee for the screen clipping.
Instead it produces a white screen with random coloured thin horizontal
lines across the entire screen (looks like some kind of garbage or
interference)

I'm running a Matrox G450 DualHead video card (driver version 5.93.9.0 -
14/9/2004 (latest)) with a Sony G420 primary monitor and an ADI E66
secondary monitor on Win XP SP2 fully patched.

Thanks for confirming this problem. I run the same driver / version on
my G450.

The G550 shows the same effect.

Anyway, I can use SnagIt to make a screenshot to copy it to the
clipboard and store it in a file simultaneously.

Copying from the clipboard into OneNote is just a CTRL+V

Bernd Kuerbs
 
J

John Waller

Bernd, have you tried in OneNote going to Help/Detect and Repair... ?

I've done this but it had no effect.
 
B

Ben M. Schorr - MVP

I, too, tried this and it has no effect.

Bernd Kuerbs

I'm pretty sure you're seeing a compatibility issue with the graphics
cards. If the latest video drivers for them don't help then I don't think
there is an easy fix. Just something MS will have to look at for the next
release/SP.
 
J

John Waller

That's the conclusion I've come to, Ben.

It's not a big issue for me since I have not needed the screen clipping
capability in OneNote yet..
 

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