Scroll Bars Not Visible on Custom Task Form

[Chris R.]

Hi:
I am having an issue with vertical and horizontal scrollbars not displaying
a custom task-based item I have created in Outlook 2003. Computers with
lower resolutions that open my form cannot see all of the controls and cannot
scroll to get them because the default scrollbars won't display. I have
tried setting the KeepScrollBarsVisible property to 3-Both and given Scroll
Height a value. This appears to work in design mode but after publishing and
running the form the scrollbars do not appear. And upon reentering the form
these properties are reset.

I must be missing something dreadfully simple so any help for this newbie is
greatly appreciated in advance.

Thanks
ChrisR

 

[Ken Slovak - [MVP - Outlook]]

The best advice is usually to create and design the form at the lowest
resolution you intend it to be used at. I've never had much success
otherwise with relying on scrollbars and such.

 

[Chris R.]

I agree it's a resolution issue. I tried republishing the form at a lower
resolution and that did not work. But I found another post that made a
lightbulb go off. Here's the post:

"See the KeepScrollBarsVisible and ScrollBars properties in the Advanced
Properties dialog for the forms page that you are customizing.

Note that you can't customize the default Task page. Also, I believe you'd
still need at least one control beyond the borders of the visible page in
order for the scroll bars to appear anyway (at least that is what is
happening with my tests where the KeepScrollBarsVisible and ScrollBars
properties are set to 'Both')."

So all I did was to place a transparent text label near the bottom of the
form, remove the caption, and run it past the bottom. I linked bound the
label to a dummy text field so I could tell it not to print. Even at my high
resolution I get a scroll bar everytime. It's kind of a silly trick but it
seems to work.